<font><font face="verdana,sans-serif">The question he was raising was, not why the pianos are out of tune when you first meet them, but why either (a) they are that out of tune again when you get called back a year later, or (b) they never call you back.<br> </font></font><br><div class="gmail_quote">On Thu, May 10, 2012 at 12:30 PM, Duaine Hechler <span dir="ltr"><<a href="mailto:dahechler@att.net" target="_blank">dahechler@att.net</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"> <div class="im">On 05/10/2012 02:16 PM, Paul Williams wrote:<br> <blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"> Gee, Duaine, if nearly all of your tunings are that out of tune, I'm<br> guessing you don't have many repeat customers. Is this correct? Where do<br> they go? Might this be a clue? Are they all pitch raises EVERY time you<br> visit? Interesting....<br> <br> Paul<br> </blockquote> <br></div> I see where you are headed BUT you are embarking on the wrong path .......<br> <br> These customers ONLY believe in getting there pianos tuned once ever 2-20 years<br> <br> And, its only so badly out-of-tune, even they can't stand it !<br> <br> I've even be told either (a) it hasn't been tuned in over 20+ years (b) it's never been tuned.<br> <br> Nice try..............<span class="HOEnZb"><font color="#888888"><br> <br> Duaine</font></span><div class="HOEnZb"><div class="h5"><br> <br> -- <br> Duaine Hechler<br> Piano, Player Piano, Pump Organ<br> Tuning, Servicing& Rebuilding<br> Reed Organ Society Member<br> Florissant, MO 63034<br> <a href="tel:%28314%29%20838-5587" value="+13148385587" target="_blank">(314) 838-5587</a><br> <a href="mailto:dahechler@att.net" target="_blank">dahechler@att.net</a><br> <a href="http://www.hechlerpianoandorgan.com" target="_blank">www.hechlerpianoandorgan.com</a><br> --<br> Home& Business user of Linux - 11 years<br> <br> </div></div></blockquote></div><br><br clear="all"><div><br></div>-- <br><div style="text-align:left"><b>| || ||| || ||| || ||| || ||| || ||| || ||| || |||</b></div><div style="text-align:left">jason's cell 425 830 1561</div> <br>