<font color='black' size='2' face='Arial, Helvetica, sans-serif'><br> <div style="FONT-FAMILY: arial,helvetica; COLOR: black; FONT-SIZE: 10pt"> <BLOCKQUOTE style="BORDER-LEFT: blue 2px solid; PADDING-LEFT: 3px"><PRE><TT>I see where you are headed BUT you are embarking on the wrong path ....... These customers ONLY believe in getting there pianos tuned once ever 2-20 years And, its only so badly out-of-tune, even they can't stand it ! I've even be told either (a) it hasn't been tuned in over 20+ years (b) it's never been tuned. Nice try.............. Duaine</PRE></TT></BLOCKQUOTE></div> <div>Duaine</div> <div> </div> <div>You've not answered my question. You said you don't understand how to set a temperament. I want to know why you don't want to learn that. It's one thing to rely solely on your ETD, which is fine if that's the way you want to tune, and you seem to think it's making your customers happy when they see you once every 10 years. But the question remains, why don't you want to understand how a temperament works? I'm not asking for you to learn to set an temperament aurally. But don't you at least want to know what's involved in setting one?</div> <div> </div> <div>Another question I asked once when this subject came up before. You said that after you've tuned the whole piano, if there are a few unisons that are out, you can touch them up by ear. That's great to know. But there are three strings for a unison. How do you know which one of those three strings is at the right pitch? Or do you just match the outside strings to the middle one, and call it "in tune"?</div> <div> </div> <div>Wim<br> <br> </div> <div style="CLEAR: both"> <div> </div> </div> <br> <br> <div style="FONT-FAMILY: arial,helvetica; COLOR: black; FONT-SIZE: 10pt">-----Original Message-----<br> From: Duaine Hechler <dahechler@att.net><br> To: pianotech <pianotech@ptg.org><br> Sent: Thu, May 10, 2012 9:35 am<br> Subject: Re: [pianotech] Old can of worms (was Re: tunelab vs verituner)<br> <br> <div style="BACKGROUND-COLOR: #fff; MARGIN: 0px; FONT-FAMILY: Tahoma, Verdana, Arial, Sans-Serif; COLOR: #000; FONT-SIZE: 12px" id=AOLMsgPart_0_e6cf34bb-efa4-4c56-920e-16eb0c788760><PRE style="FONT-SIZE: 9pt"><TT>On 05/10/2012 02:16 PM, Paul Williams wrote: > Gee, Duaine, if nearly all of your tunings are that out of tune, I'm > guessing you don't have many repeat customers. Is this correct? Where do > they go? Might this be a clue? Are they all pitch raises EVERY time you > visit? Interesting.... > > Paul I see where you are headed BUT you are embarking on the wrong path ....... These customers ONLY believe in getting there pianos tuned once ever 2-20 years And, its only so badly out-of-tune, even they can't stand it ! I've even be told either (a) it hasn't been tuned in over 20+ years (b) it's never been tuned. Nice try.............. Duaine -- Duaine Hechler Piano, Player Piano, Pump Organ Tuning, Servicing& Rebuilding Reed Organ Society Member Florissant, MO 63034 (314) 838-5587 <A href="mailto:dahechler@att.net">dahechler@att.net</A> <A href="http://www.hechlerpianoandorgan.com/" target=_blank>www.hechlerpianoandorgan.com</A> -- Home& Business user of Linux - 11 years </TT></PRE></div> </div> </font>