<HTML style="FONT-FAMILY: MS Sans Serif; FONT-SIZE: x-small" xmlns="http://www.w3.org/TR/REC-html40" xmlns:v = "urn:schemas-microsoft-com:vml" xmlns:o = "urn:schemas-microsoft-com:office:office" xmlns:w = "urn:schemas-microsoft-com:office:word" xmlns:m = "http://schemas.microsoft.com/office/2004/12/omml"><HEAD> <META content="text/html; charset=iso-8859-1" http-equiv=Content-Type> <META name=GENERATOR content="MSHTML 8.00.6001.19222"> <STYLE>@font-face { font-family: Cambria Math; } @font-face { font-family: Calibri; } @font-face { font-family: Tahoma; } @page WordSection1 {size: 612.0pt 792.0pt; margin: 72.0pt 72.0pt 72.0pt 72.0pt; } P.MsoNormal { MARGIN: 0cm 0cm 0pt; FONT-FAMILY: "Times New Roman","serif"; FONT-SIZE: 12pt } LI.MsoNormal { MARGIN: 0cm 0cm 0pt; FONT-FAMILY: "Times New Roman","serif"; FONT-SIZE: 12pt } DIV.MsoNormal { MARGIN: 0cm 0cm 0pt; FONT-FAMILY: "Times New Roman","serif"; FONT-SIZE: 12pt } A:link { COLOR: blue; TEXT-DECORATION: underline; mso-style-priority: 99 } SPAN.MsoHyperlink { COLOR: blue; TEXT-DECORATION: underline; mso-style-priority: 99 } A:visited { COLOR: purple; TEXT-DECORATION: underline; mso-style-priority: 99 } SPAN.MsoHyperlinkFollowed { COLOR: purple; TEXT-DECORATION: underline; mso-style-priority: 99 } P.MsoAcetate { MARGIN: 0cm 0cm 0pt; FONT-FAMILY: "Tahoma","sans-serif"; FONT-SIZE: 8pt; mso-style-priority: 99; mso-style-link: "Balloon Text Char" } LI.MsoAcetate { MARGIN: 0cm 0cm 0pt; FONT-FAMILY: "Tahoma","sans-serif"; FONT-SIZE: 8pt; mso-style-priority: 99; mso-style-link: "Balloon Text Char" } DIV.MsoAcetate { MARGIN: 0cm 0cm 0pt; FONT-FAMILY: "Tahoma","sans-serif"; FONT-SIZE: 8pt; mso-style-priority: 99; mso-style-link: "Balloon Text Char" } SPAN.BalloonTextChar { FONT-FAMILY: "Tahoma","sans-serif"; mso-style-priority: 99; mso-style-link: "Balloon Text"; mso-style-name: "Balloon Text Char" } SPAN.EmailStyle19 { FONT-FAMILY: "Times New Roman","serif"; COLOR: #1717fd; mso-style-type: personal } SPAN.EmailStyle20 { FONT-FAMILY: "Calibri","sans-serif"; COLOR: #1f497d; mso-style-type: personal-reply } .MsoChpDefault { FONT-SIZE: 10pt; mso-style-type: export-only } DIV.WordSection1 { page: WordSection1 } </STYLE> </HEAD> <BODY lang=EN-GB link=blue bgColor=#ffffff vLink=purple> <DIV> <DIV>This is better than watching The UniGeezer!<G></DIV> <DIV> </DIV> <DIV> <DIV>Joe Garrett, R.P.T.</DIV> <DIV>Captain of the Tool Police</DIV> <DIV>Squares R I</DIV> <DIV> </DIV></DIV></DIV> <DIV> </DIV> <BLOCKQUOTE style="BORDER-LEFT: #000000 2px solid; PADDING-LEFT: 5px; PADDING-RIGHT: 0px; MARGIN-LEFT: 5px"> <DIV style="FONT: 10pt Arial">----- Original Message ----- </DIV> <DIV style="FONT: 10pt arial; BACKGROUND: #e4e4e4; font-color: black"><B>From:</B> <A title=chikara11@comcast.net href="mailto:chikara11@comcast.net">Pete</A> </DIV> <DIV style="FONT: 10pt arial"><B>To: </B><A title=Undisclosed-Recipient: href="mailto:Undisclosed-Recipient:">Undisclosed-Recipient:</A>;<A title="" href="mailto:"></A></DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> 5/31/2012 2:27:54 PM </DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Airline Revenge</DIV> <DIV><BR></DIV><FONT size=2> <DIV> </DIV> <DIV class=WordSection1> <P class=MsoNormal><SPAN style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt"><o:p> </o:p></SPAN></P> <P class=MsoNormal><SPAN style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt"><o:p> </o:p></SPAN></P> <P class=MsoNormal><o:p> </o:p></P> <P class=MsoNormal><SPAN style="COLOR: #1717fd; FONT-SIZE: 13pt" lang=EN-AU>Now this is worth watching – it is a good tune and nice to see the airline having to back down  For those who have ever had the misfortune to travel United I watched it with glee..............................<o:p></o:p></SPAN></P> <P class=MsoNormal><SPAN style="COLOR: #1717fd; FONT-SIZE: 13pt" lang=EN-AU><o:p> </o:p></SPAN></P> <P class=MsoNormal><SPAN style="COLOR: #1717fd; FONT-SIZE: 13pt" lang=EN-AU><o:p> </o:p></SPAN></P> <P class=MsoNormal><SPAN lang=EN-AU>> <BR>> <BR>> A musician named Dave Carroll recently had difficulty with United Airlines.<BR>> <BR>> United apparently damaged his treasured Taylor guitar ($3500) during a flight. Dave spent over 9 months trying to get United to pay for damages caused by baggage handlers to his custom Taylor guitar.<BR>> <BR>> During his final exchange with the United Customer Relations Manager, he stated that he was left with no choice other than to create a music video for youtube exposing their lack of cooperation.<BR>> <BR>> The Manager responded: "Good luck with that one, pal."<BR>> <BR>> So he posted a retaliatory video on youtube. The video has since received over 6 million hits.<BR>> <BR>> United Airlines contacted the musician and attempted settlement in exchange for pulling the video.<BR>> <BR>> Naturally his response was: "Good luck with that one, pal."<BR>> <BR>> Taylor Guitars sent the musician 2 new custom guitars in appreciation for the product recognition from the video that has led to a sharp increase in orders.<BR>> <BR>> Here's the video <A href="http://www.youtube.com/watch_popup?v=5YGc4zOqozo">http://www.youtube.com/watch_popup?v=5YGc4zOqozo</A><BR>> <BR>> <BR>> <BR>> <o:p></o:p></SPAN></P></DIV></FONT></BLOCKQUOTE></BODY></HTML>