<font color='black' size='2' face='Arial, Helvetica, sans-serif'> <div><FONT face="Arial, Helvetica, sans-serif">I had an e-mail address of Bruce M</FONT>cNeil as the national sales manager, but his address is no longer active. </div> <div> </div> <div>Wim </div> <div style="FONT-FAMILY: arial,helvetica; COLOR: black; FONT-SIZE: 10pt"> </div> <div style="FONT-FAMILY: arial,helvetica; COLOR: black; FONT-SIZE: 10pt"> </div> <div style="FONT-FAMILY: arial,helvetica; COLOR: black; FONT-SIZE: 10pt">-----Original Message-----<br> From: paul bruesch <paul@bruesch.net><br> To: pianotech <pianotech@ptg.org><br> Sent: Mon, Jul 23, 2012 5:28 pm<br> Subject: Re: [pianotech] Young Chang<br> <br> </div> <div style="FONT-FAMILY: arial,helvetica; COLOR: black; FONT-SIZE: 10pt" id=AOLMsgPart_1_c3049814-aae9-4330-ac38-1c235ed6e34a>Thank you so much, Don... I will call Brian in the morning and try to get through to John! <div><br> <div>Yeah, it sure doesn't make sense that they don't mention anything on their website, and I'd think that (maybe) dealers would have been notified of their closing. You'd think though that dealers would be notified of their moving and phone number changes, too, but they weren't!</div> <div>Thanks again! It's especially awesome since you're a Kawai guy... <g></div> <div><br> </div> <div>Paul Bruesch</div> <div>Stillwater, MN<br> <br> <div class=gmail_quote>On Mon, Jul 23, 2012 at 10:15 PM, Don Mannino <SPAN dir=ltr><<A href="mailto:donmannino@ca.rr.com">donmannino@ca.rr.com</A>></SPAN> wrote:<br> <BLOCKQUOTE style="BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex; PADDING-LEFT: 1ex" class=gmail_quote> <div lang=EN-US vlink="purple" link="blue"> <div> <div class=MsoNormal><SPAN style="FONT-FAMILY: ; FONT-SIZE: 11pt">Young Chang moved to a new location in Southern California, and is in a new county so had to get new phone numbers.  I suspect the old numbers rolled over for a time, but just expired.  The company is still there.  I can’t explain why they don’t have a phone number listed on their web site – strange.<U></U><U></U></SPAN></div> <div class=MsoNormal><SPAN style="FONT-FAMILY: ; FONT-SIZE: 11pt"><U></U> <U></U></SPAN></div> <div class=MsoNormal><SPAN style="FONT-FAMILY: ; FONT-SIZE: 11pt">I found this one to work: <A value="+16572003481">657-200-3481</A>.  This goes to the desk of Brian Yi, who is not (I think) in the service department, but he can refer you to the correct number.  If you want to experiment, you can step up through the last digit, as it appears their numbers are all 657-200-34XX, the fax is 77, this person is 81, I know someone in the credit department is 85.  Someone will answer if you call during business hours, Pacific time.<U></U><U></U></SPAN></div> <div class=MsoNormal><SPAN style="FONT-FAMILY: ; FONT-SIZE: 11pt"><U></U> <U></U></SPAN></div> <div class=MsoNormal><SPAN style="FONT-FAMILY: ; FONT-SIZE: 11pt">Don Mannino<U></U><U></U></SPAN></div> <div class=MsoNormal><SPAN style="FONT-FAMILY: ; FONT-SIZE: 11pt"><U></U> <U></U></SPAN></div> <div style="MARGIN-LEFT: 0.5in" class=MsoNormal><B><SPAN style="FONT-FAMILY: ; FONT-SIZE: 10pt">From:</SPAN></B><SPAN style="FONT-FAMILY: ; FONT-SIZE: 10pt"> <A href="mailto:pianotech-bounces@ptg.org">pianotech-bounces@ptg.org</A> [mailto:<A href="mailto:pianotech-bounces@ptg.org">pianotech-bounces@ptg.org</A>] <B>On Behalf Of </B><A href="mailto:tnrwim@aol.com">tnrwim@aol.com</A><br> <B>Sent:</B> Monday, July 23, 2012 8:04 PM<br> <B>To:</B> <A href="mailto:paul@bruesch.net">paul@bruesch.net</A><br> <B>Cc:</B> <A href="mailto:pianotech@ptg.org">pianotech@ptg.org</A><br> <B>Subject:</B> Re: [pianotech] Young Chang<U></U><U></U></SPAN></div> <div> <div class=h5> <div style="MARGIN-LEFT: 0.5in" class=MsoNormal><U></U> <U></U></div> <div> <div style="MARGIN-LEFT: 0.5in" class=MsoNormal><SPAN style="FONT-FAMILY: ; FONT-SIZE: 10pt">Paul<U></U><U></U></SPAN></div> </div> <div> <div style="MARGIN-LEFT: 0.5in" class=MsoNormal><SPAN style="FONT-FAMILY: ; FONT-SIZE: 10pt"> <U></U><U></U></SPAN></div> </div> <div> <div style="MARGIN-LEFT: 0.5in" class=MsoNormal><SPAN style="FONT-FAMILY: ; FONT-SIZE: 10pt">I tried both numbers I had, and both are disconneted. Sorry, I don't know what to tell you about the future of YC<U></U><U></U></SPAN></div> </div> <div> <div style="MARGIN-LEFT: 0.5in" class=MsoNormal><SPAN style="FONT-FAMILY: ; FONT-SIZE: 10pt"> <U></U><U></U></SPAN></div> </div> <div> <div style="MARGIN-LEFT: 0.5in" class=MsoNormal><SPAN style="FONT-FAMILY: ; FONT-SIZE: 10pt">Wim<U></U><U></U></SPAN></div> </div> <div> <div style="MARGIN-LEFT: 0.5in" class=MsoNormal><U></U> <U></U></div> </div> <div> <div> <div style="MARGIN-LEFT: 0.5in" class=MsoNormal><SPAN style="FONT-FAMILY: ; FONT-SIZE: 10pt"> <U></U><U></U></SPAN></div> </div> </div> <div> <div style="MARGIN-LEFT: 0.5in" class=MsoNormal><U></U> <U></U></div> </div> <div style="MARGIN-BOTTOM: 12pt; MARGIN-LEFT: 0.5in; MARGIN-RIGHT: 0in" class=MsoNormal>-----Original Message-----<br> From: paul bruesch <<A href="mailto:paul@bruesch.net">paul@bruesch.net</A>><br> To: Pianotech List <<A href="mailto:pianotech@ptg.org">pianotech@ptg.org</A>><br> Sent: Mon, Jul 23, 2012 11:47 am<br> Subject: [pianotech] Young Chang<U></U><U></U></div> <div> <div style="MARGIN-LEFT: 0.5in" class=MsoNormal>A few years ago, I did my one and only Young Chang action bracket replacement job, then blogged about it. Since that time, I've gotten at least a dozen inquiries from piano owners and fellow technicians.  <U></U><U></U></div> <div> <div style="MARGIN-LEFT: 0.5in" class=MsoNormal><U></U> <U></U></div> </div> <div> <div style="MARGIN-LEFT: 0.5in" class=MsoNormal>A few weeks ago I got such an inquiry from a tech. As usual, I sent him the usual phone number. He emailed back that the number didn't work. I tried it myself. Didn't work. Now, the crazy thing is that in the two weeks or so since, I've gotten three or four additional inquires. I was on the phone to a tech on the east coast this afternoon when I got a call from an owner in Hawaii. I've never experienced a deluge anything like this on this subject. It's nuts. The tech out east said he'd called a YC dealer who was of no help (supplied him the fax number that's on the website.) I just called a local dealer and he gave me a couple numbers that are now connected to non-piano businesses.  <U></U><U></U></div> </div> <div> <div style="MARGIN-LEFT: 0.5in" class=MsoNormal><U></U> <U></U></div> </div> <div> <div style="MARGIN-LEFT: 0.5in" class=MsoNormal>I've heard several rumors in conjunction with this over the years... I've had owners tell me their tech told them that YC is closed (long before this), that they aren't supplying brackets any more, that they charge for the brackets. None of that was true the last I checked, earlier this year.<U></U><U></U></div> </div> <div> <div style="MARGIN-LEFT: 0.5in" class=MsoNormal><U></U> <U></U></div> </div> <div> <div style="MARGIN-LEFT: 0.5in" class=MsoNormal>It's almost as if these brackets were on a timer to go nuts in July of 2012 and YC knew it, so they closed their doors. (I am NOT saying this is what happened... it just seems that way!)<U></U><U></U></div> </div> <div> <div style="MARGIN-LEFT: 0.5in" class=MsoNormal><U></U> <U></U></div> </div> <div> <div style="MARGIN-LEFT: 0.5in" class=MsoNormal>If anyone has ANY information about what's going on with YC, PLEASE let us all know. Or even if someone is supplying replacement brackets. If a supply house, or mfr would pick up the slack, I'm sure there are plenty of owners who'd be grateful just to get their pianos fixed, even at a cost.<U></U><U></U></div> </div> <div> <div style="MARGIN-LEFT: 0.5in" class=MsoNormal><U></U> <U></U></div> </div> <div> <div style="MARGIN-LEFT: 0.5in" class=MsoNormal>Thanks,<U></U><U></U></div> </div> <div> <div style="MARGIN-LEFT: 0.5in" class=MsoNormal>Paul Bruesch<U></U><U></U></div> </div> <div> <div style="MARGIN-LEFT: 0.5in" class=MsoNormal>Stillwater, MN<U></U><U></U></div> </div> <div> <div style="MARGIN-LEFT: 0.5in" class=MsoNormal><U></U> <U></U></div> </div> </div> </div> </div> </div> </div> </BLOCKQUOTE></div> <br> </div> </div> </div> </font>