<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:st1="urn:schemas-microsoft-com:office:smarttags" xmlns="http://www.w3.org/TR/REC-html40" xmlns:ns0="urn:schemas-microsoft-com:office:smarttags"> <head> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"> <meta name=Generator content="Microsoft Word 11 (filtered medium)"> <o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PostalCode"/> <o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="State"/> <o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="City"/> <o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="place"/> <o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PersonName"/>  <style>  </style>  </head> <body lang=EN-US link=blue vlink=purple> <div class=Section1> <p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size: 10.0pt;font-family:Arial;color:navy'>Playing the setup CD all the way through gives zero net change, i.e., all parameters are set back to default. You are supposed to use it to play specific tracks to adjust a parameter one way or the other, but the final track of each parameter is to choose default, therefore when you play it from beginning to end it sets everything to default. <o:p></o:p></span></font></p> <p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size: 10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p> <p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size: 10.0pt;font-family:Arial;color:navy'>Bad smells are usually bad. You haven’t given us a lot of info, but I would suspect the solenoid on the key that was stuck has fried. And that has maybe taken out a fuse on the power supply. <o:p></o:p></span></font></p> <p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size: 10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p> <p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size: 10.0pt;font-family:Arial;color:navy'>Have you checked voltages on the power supply? Do the CPU lights come on? Can you test fire solenoids from the CPU test button? <o:p></o:p></span></font></p> <p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size: 10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p> <p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size: 10.0pt;font-family:Arial;color:navy'>If you have a 128/228 box you can bypass you IQ box to eliminate it and airport from equation. The best way to diagnose these things is to eliminate components. <o:p></o:p></span></font></p> <p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size: 10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p> <p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size: 10.0pt;font-family:Arial;color:navy'>I don’t have much experience with iPads, but I do have a laptop that absolutely will not play pianodisc music. I’ve also seen iPods that won’t work very well. So try different playback device.<o:p></o:p></span></font></p> <p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size: 10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p> <p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size: 10.0pt;font-family:Arial;color:navy'>Is this a brand new complete kit or an IQ retrofit?<o:p></o:p></span></font></p> <p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size: 10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p> <p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size: 10.0pt;font-family:Arial;color:navy'>PianoDisc tech support is often pretty helpful.<o:p></o:p></span></font></p> <p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size: 10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p> <div> <p class=MsoAutoSig><b><font size=5 color=navy face="Lucida Calligraphy"><span style='font-size:20.0pt;font-family:"Lucida Calligraphy";color:navy;font-weight: bold'>Dean</span></font></b><b><font size=5 color=navy face="CAC Leslie"><span style='font-size:20.0pt;font-family:"CAC Leslie";color:navy;font-weight:bold'><o:p></o:p></span></font></b></p> <p class=MsoAutoSig><font size=2 color=navy face=AGaramond><span style='font-size:10.0pt;font-family:AGaramond;color:navy'>Dean W May                        (812) 235-5272 voice and text</span></font><font color=navy><span style='color:navy'><o:p></o:p></span></font></p> <p class=MsoAutoSig><font size=2 color=navy face=AGaramond><span style='font-size:10.0pt;font-family:AGaramond;color:navy'>PianoRebuilders.com           (888) DEAN-MAY         </span></font><font color=navy><span style='color:navy'><o:p></o:p></span></font></p> <p class=MsoAutoSig><ST1:PLACE u1:st="on"><ST1:PLACE u2:st="on"><font size=2 face=AGaramond><span style='font-size:10.0pt;font-family:AGaramond'><U2:CITY u1:st="on"><ns0:City w:insAuthor="Dean May" w:insDate="2012-09-03T14:32:00Z" w:endInsAuthor="Dean May" w:endInsDate="2012-09-03T14:32:00Z"><st1:place w:st="on"><st1:City w:st="on"><font color=navy><span style='color:navy'>Terre Haute</span></font></st1:City></st1:place></ns0:City></U2:CITY><font color=navy><span style='color:navy'> </span></font><ns0:State w:insAuthor="Dean May" w:insDate="2012-09-03T14:32:00Z" w:endInsAuthor="Dean May" w:endInsDate="2012-09-03T14:32:00Z"><U2:STATE u1:st="on"><st1:State w:st="on"><font color=navy><span style='color:navy'>IN</U2:STATE></span></font></st1:State></ns0:State><font color=navy><span style='color:navy'> </span></font><ns0:PostalCode w:insAuthor="Dean May" w:insDate="2012-09-03T14:32:00Z" w:endInsAuthor="Dean May" w:endInsDate="2012-09-03T14:32:00Z"><U2:POSTALCODE u1:st="on"><st1:PostalCode w:st="on"><font color=navy><span style='color:navy'>47802</span></font></st1:PostalCode><font color=navy><span style='color:navy'>           Give us a LIKE on Facebook! <a href="https://www.facebook.com/pages/PianoRebuilderscom/137780082943148">Go to PianoRebuilders.com</a></U2:POSTALCODE></span></font></ns0:PostalCode></span></font><o:p></o:p></p> </div> <div> <div class=MsoNormal align=center style='text-align:center'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'> <hr size=2 width="100%" align=center tabindex=-1> </span></font></div> <p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] <b><span style='font-weight:bold'>On Behalf Of </span></b>Steven Hopp<br> <b><span style='font-weight:bold'>Sent:</span></b> Monday, September 03, 2012 2:13 PM<br> <b><span style='font-weight:bold'>To:</span></b> PianoTech<br> <b><span style='font-weight:bold'>Subject:</span></b> Re: [pianotech] More PianoDisc Help Please</span></font><o:p></o:p></p> </div> <p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size: 12.0pt'><o:p> </o:p></span></font></p> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'><br> So I replaced the cable with a new high quality 3.5 cable from radio shack  from airport express to IQ as suggested.  Played a song from iPad and bingo the piano played  However, the levels were bad.  The piano was very loud and the accompaniment soft.  Then at the end of the song one key was stuck down.  As I contemplated what to do about that there was a pop and the key let up.  Now there is no light on the IQ and no light on the CPU.  There was also a strange smell coming from the system?  Where from I could not tell.  <o:p></o:p></span></font></p> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'><o:p> </o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'>I have unplugged the system with no change.  I turned the power strip on and off and no change.  I pushed the reset button on the CPU and no change.  I think something "blew-up" but have no idea what.  <o:p></o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'><o:p> </o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'>Would the levels being off like that make this system implode?  I have not been able to adjust the levels because I never got the piano to play so the midi files I was running to calibrate the system were never reaching the CPU.  <o:p></o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'><o:p> </o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'>I guess I should have tried to run the setup CD again but live and learn I just wanted to see if the **** thing would play after the grief I have had with class, installing the system, and then all the trouble getting the thing to play, not to mention the thousands I have spent to be here with basically nothing but some fancy parts.<o:p></o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'><o:p> </o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'>Any chance anyone knows how to reset the CPU other than the CPU button?  Is the smell a sign of a bad omen?<o:p></o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'><o:p> </o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'>Steven<o:p></o:p></span></font></p> <div> <div class=MsoNormal align=center style='text-align:center'><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> <hr size=2 width="100%" align=center id=stopSpelling> </span></font></div> <p class=MsoNormal style='margin-bottom:12.0pt'><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>To: <st1:PersonName w:st="on">pianotech@ptg.org</st1:PersonName>; <st1:PersonName w:st="on">pianotech@ptg.org</st1:PersonName><br> From: steve@stevejacksonpianos.com<br> Date: Mon, 3 Sep 2012 05:14:43 -0400<br> Subject: Re: [pianotech] More PianoDisc Help Please<br> <br> I've had airport problems that were similar. They are not consistent. It may also be the iPad. Plug a cd player in with a new cable. If it works, it's iPad or airport <br> <br> Stevejacksonpianos.com<o:p></o:p></span></font></p> <div id="ecxhtc_header"> <p class=MsoNormal style='margin-bottom:12.0pt'><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>----- Reply message -----<br> From: "Steven Hopp" <hoppsmusic@hotmail.com><br> To: "PianoTech" <<st1:PersonName w:st="on">pianotech@ptg.org</st1:PersonName>><br> Subject: [pianotech] More PianoDisc Help Please<br> Date: Sun, Sep 2, 2012 8:28 pm<o:p></o:p></span></font></p> </div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'><o:p> </o:p></span></font></p> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'>Hello,<o:p></o:p></span></font></p> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'><o:p> </o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'>First system install IQ with Airport Express using an iPad with music from PD loaded through iTunes with the following things correct:<o:p></o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'><o:p> </o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'>1.  All hardware installed correctly.<o:p></o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'><o:p> </o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'>2.  Solenoids firing when chromatic test is done through the CPU.<o:p></o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'><o:p> </o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'>3.  Learn mode for keys and pedals works and the solenoids fire as does the pedal.<o:p></o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'><o:p> </o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'>4.  When a song is played on the iPad through the IQ wirelessly or connected directly to the iPad via the earphone jack the sound of the singer or band is heard but the piano does NOT play.<o:p></o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'><o:p> </o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'>5.  The Silent Drive HD setup CD and its 40 + files have been loaded through iTunes onto the iPad and have been played to set up the driver boards.  During this setup the voice of the man is heard but the fax sounds are not which is correct.  Just FYI this setup has been done.<o:p></o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'><o:p> </o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'>6.  When the level test is performed on the IQ - a song is playing on the iPad with volume settings according to manual - when the led is lit for level test and then the + - button is pushed the singer sound disappears and the three flashing lights blink continuously and do not stop unless I stop it.<o:p></o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'><o:p> </o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'>7.  All cords have been checked and are good and they are in the right place.<o:p></o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'><o:p> </o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'>8.  I have the IQ checked on the iPad so I know it is playing through the system and it is.<o:p></o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'><o:p> </o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'>Thoughts from anyone who has experienced such troubles or might know what I could try?<o:p></o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'><o:p> </o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'>Thanks,<o:p></o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'><o:p> </o:p></span></font></p> </div> <div> <p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt; font-family:Tahoma'>Steven<o:p></o:p></span></font></p> </div> </div> </div> </div> </div> </div> </body> </html>