<HTML><HEAD></HEAD> <BODY dir=ltr> <DIV dir=ltr> <DIV style="FONT-FAMILY: 'Calibri'; COLOR: #000000; FONT-SIZE: 12pt"> <DIV>I have to agree with Dean.</DIV> <DIV> </DIV> <DIV>It’s an amazing system that is indeed trouble free once all the occasional parts failures are weeded out.  </DIV> <DIV> </DIV> <DIV>You, Steve, have now had a truly rich PianoDisc experience.  It’s all part of the job.  It takes a certain kind of installer to actually totally enjoy the process when things like you’ve just encountered come along.  It’s rare but, now you got that over with.</DIV> <DIV> </DIV> <DIV>You’ve been initiated!!</DIV> <DIV> </DIV> <DIV>Please do keep us informed.</DIV> <DIV> </DIV> <DIV>Lar</DIV> <DIV> </DIV> <DIV> </DIV></DIV></DIV></BODY></HTML>