<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META content=text/html;charset=ISO-8859-1 http-equiv=Content-Type> <META name=GENERATOR content="MSHTML 8.00.6001.19298"> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff text=#000000> <DIV><FONT size=2 face=Arial>One additional thought...I like the shoe string analogy because it is a direct analogy in my thinking, meaning, we're talking strings and tension in both.  The problem with some analogies is that the don't translate well.  They do have their purpose, but sometimes confuse the issue further if the customer has to spend too much brain power trying to figure it out.</FONT></DIV> <DIV><FONT size=2 face=Arial></FONT> </DIV> <DIV><FONT size=2 face=Arial>Another direct analogy I've heard used by a good friend of mine is realating the need for continued maintenane on a piano being like needing continued maintenance on a car.  You don't just purchase a car and go years without changing the oil, putting gas in it, replacing broken parts, adjusting this or that. Some people try to get away with it, but they wind up with a piece of junk vehicle in just a few years.  Same is true of the piano.</FONT></DIV> <DIV><FONT size=2 face=Arial></FONT> </DIV> <DIV><FONT size=2 face=Arial>If you use analogies....just be careful not to over use them and be careful that they have an easy, direct translation to what you're trying to compare it to.</FONT></DIV> <DIV><FONT size=2 face=Arial></FONT> </DIV> <DIV> </DIV> <DIV>Richard W. Bushey<BR>Richard's Piano Service<BR><A href="http://www.RichardsPianoService.com">www.RichardsPianoService.com</A><BR><A href="mailto:Rbushey@RichardsPianoService.com">Rbushey@RichardsPianoService.com</A><BR>573-765-9903</DIV> <BLOCKQUOTE style="BORDER-LEFT: #000000 2px solid; PADDING-LEFT: 5px; PADDING-RIGHT: 0px; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="FONT: 10pt arial; BACKGROUND: #e4e4e4; font-color: black"><B>From:</B> <A title=rbushey4@embarqmail.com href="mailto:rbushey4@embarqmail.com">Richard W. Bushey</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Sunday, September 09, 2012 1:59 PM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [pianotech] Idea for journal page, (Ed?)</DIV> <DIV><BR></DIV> <DIV><FONT size=2 face=Arial>I like and use Randy Potter's analogy of pitch raising being similar to tying shoe laces.  This is not verbatim, but how I explain it....that once the piano's tension has lessened, causing the piano to go flat, it must be brought back to the proper tension before it can be fine tuned.  Like shoe laces, you must start at one end snugging the laces to get them generally tight enough. If they were close to begin with, one snugging before tying will generally work, but if they were very loose to begin with, you have to snug them several times, going back and forth until they hold their tension and the laces can then be tied.</FONT></DIV> <DIV><FONT size=2 face=Arial></FONT> </DIV> <DIV><FONT size=2 face=Arial>I try to stay away from the analogy unless the customer doesn't seem to really understand the first explanation.  Otherwise, it can come across demeaning or insulting to their intelligence if you go for the story explanation first.</FONT></DIV> <DIV><FONT size=2 face=Arial></FONT> </DIV> <DIV><FONT size=2 face=Arial></FONT> </DIV> <DIV>Richard W. Bushey<BR>Richard's Piano Service<BR><A href="http://www.RichardsPianoService.com">www.RichardsPianoService.com</A><BR><A href="mailto:Rbushey@RichardsPianoService.com">Rbushey@RichardsPianoService.com</A><BR>573-765-9903</DIV> <BLOCKQUOTE style="BORDER-LEFT: #000000 2px solid; PADDING-LEFT: 5px; PADDING-RIGHT: 0px; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px" dir=ltr> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="FONT: 10pt arial; BACKGROUND: #e4e4e4; font-color: black"><B>From:</B> <A title=skline@peak.org href="mailto:skline@peak.org">Susan Kline</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Saturday, September 08, 2012 10:45 AM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [pianotech] Idea for journal page, (Ed?)</DIV> <DIV><BR></DIV><FONT size=-1><FONT face="Courier New, Courier, monospace"><BIG><BIG>During a big pitch raise, after the first pass, I say, "I've just told the piano that the ball park is three blocks in THAT direction." <BR><BR>Good idea, Ed. <BR><BR>Susan</BIG></BIG><BR></FONT></FONT><BR>Ed Foote wrote: <BLOCKQUOTE cite=mid:8CF5BE6D8E571CE-1A90-2ED57@webmail-d158.sysops.aol.com type="cite"><FONT color=black size=2 face="Georgia, Times New Roman, Times, Serif"><FONT style="FONT-FAMILY: Georgia,'Times New Roman',Times,serif" class=Apple-style-span size=2>Greetings,</FONT> <DIV style="FONT-FAMILY: Georgia,'Times New Roman',Times,serif"><FONT class=Apple-style-span size=2>   Oh how the mind doth wander,drifting into idea-land as the 6th octave marches beneath our tuning hammer.  What wandered into mine this a.m. was an idea for a page in the Journal.  Depending on what our astute Mr. Sutton thinks best, it could be as short or as long as publication imperatives dictate.  It can be broadly based, easily edited and will write itself. </FONT></DIV> <DIV style="FONT-FAMILY: Georgia,'Times New Roman',Times,serif"><FONT class=Apple-style-span size=2>    I would like to see a compilation of analogies.  Ones that we use in our work, with customers. Among us, I bet there are hundreds of them.    I imagine many of us that use the same ones, but I know there are some effective, off-the-wall explanations I would never have thought of, by myself.  If we compiled all the ones that successfully illustrate to the customer what their piano needs, we could all improve our marketing.</FONT></DIV> <DIV style="FONT-FAMILY: Georgia,'Times New Roman',Times,serif"><FONT class=Apple-style-span size=2>    They could be grouped by topic, ie,  analogies for pitch raises, another group for regulations, regular tuning, or voicing (a subject which lends itself to all sorts of comparisons; esoteric, esthetic, and otherwise).  Maybe a ground rule or two as we start,  to keep it simple and easy to edit.  Maybe, two lines per analogy, only, and we all agree to steal and be stolen from, plagiarising with impunity. If somebody has to keep their secret weapon secret, don't put it out there. </FONT></DIV> <DIV style="FONT-FAMILY: Georgia,'Times New Roman',Times,serif"><FONT class=Apple-style-span size=2><BR></FONT></DIV> <DIV style="FONT-FAMILY: Georgia,'Times New Roman',Times,serif"><FONT class=Apple-style-span size=2>  So,  here is two of mine that seem to connect the majority of the time. </FONT></DIV> <DIV style="FONT-FAMILY: Georgia,'Times New Roman',Times,serif"><FONT class=Apple-style-span size=2>               Inre a pitch raise:  I frame it like trying to turn a rough pasture (their present condition), into a golf green(that velvety smoothness from clean octaves and unisons).  It simply can't be done in one pass.</FONT></DIV> <DIV style="FONT-FAMILY: Georgia,'Times New Roman',Times,serif"><FONT class=Apple-style-span size=2></FONT> </DIV> <DIV><FONT style="FONT-FAMILY: Georgia,'Times New Roman',Times,serif" class=Apple-style-span size=2>Inre regulation: Trying to control an out of regulation piano is like trying to drive a car that only has half enough air in the tires.  You can get from one place to another, but not with any control, and it's work instead of fun.  </FONT></DIV> <DIV><FONT style="FONT-FAMILY: Georgia,'Times New Roman',Times,serif" class=Apple-style-span size=2>Just a thought...<BR></FONT><BR> <DIV style="FONT-FAMILY: Georgia,'Times New Roman',Times,serif; CLEAR: both; FONT-SIZE: 13px"><FONT color=black size=2 face=arial>Ed Foote RPT<BR><A class=moz-txt-link-freetext href="http://www.piano-tuners.org/edfoote/well_tempered_piano.html">http://www.piano-tuners.org/edfoote/well_tempered_piano.html</A></FONT></DIV> <DIV style="COLOR: black"> <DIV style="BACKGROUND-COLOR: rgb(255,255,255); MARGIN: 0px; COLOR: rgb(0,0,0)" id=AOLMsgPart_0_1417492e-7468-4a69-b9aa-8bd0f4f12486><PRE><TT> </TT></PRE></DIV></DIV></DIV></FONT></BLOCKQUOTE></BLOCKQUOTE><BR> <HR> I am using the Free version of <A href="http://www.spamfighter.com/len">SPAMfighter</A>.<BR>SPAMfighter has removed 942 of my spam emails to date.<BR><BR>Do you have a <A href="http://www.spamfighter.com/SLOW-PCfighter?cid=sigen">slow PC?</A> Try free scan! </BLOCKQUOTE></BODY></HTML>