<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META content="text/html; charset=US-ASCII" http-equiv=Content-Type> <META name=GENERATOR content="MSHTML 9.00.8112.16450"></HEAD> <BODY style="FONT-FAMILY: Microsoft Sans Serif; COLOR: #4b6a74; FONT-SIZE: 10pt" id=role_body bottomMargin=7 leftMargin=7 rightMargin=7 topMargin=7><FONT id=role_document color=#4b6a74 size=2 face="Microsoft Sans Serif"> <DIV>I can assure you that it will have a comfortable and responsive feel to the pins and plank and pretty good purity at the top treble break where many pianos are false.</DIV> <DIV>I use my Fazioli tuning experiences to shame Steinway on their complete indifference to tuners' problems with ridiculously tight jumping pins as a result of cost-cutting production methods.</DIV> <DIV> </DIV> <DIV>Richard</DIV></FONT></BODY></HTML>