<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Arial; font-size: 12pt; color: #000000'>Yeah.&nbsp; I found an action bracket bolt in the bottom of this piano, too.&nbsp; It's not the first time I've found a little extra something from the factory in the bottom of a piano, but the pianos with "extras" are usually new.<br><br>Barbara Richmond, RPT<br>near Peoria, IL<br><br><hr id="zwchr"><b>From: </b>"Delwin D Fandrich" &lt;del@fandrichpiano.com&gt;<br><b>To: </b>pianotech@ptg.org<br><b>Sent: </b>Wednesday, September 26, 2012 11:28:44 PM<br><b>Subject: </b>Re: [pianotech] pulley key...<br><br><style><!--
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</o:shapelayout></xml><![endif]--><div class="WordSection1"><p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Comic Sans MS&quot;;color:navy">The part that bothers me about this is that several somebodies knew about this during production and still it went through. The person making the keys had to know, the person installing the keys had to know, the person “regulating” the action had to know, the initial tuners had to know—and that was all before the piano left the factory and it leaves out any possible “inspectors.” And then there is the staff at the dealer’s place of business. Even if the piano was not “prepped” in any meaningful way, somebody had to tune the piano in the customer’s home. And, unless it hasn’t been tuned since it was delivered to the initial customer and now several other “tooners” had to know as well. </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Comic Sans MS&quot;;color:navy">&nbsp;</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Comic Sans MS&quot;;color:navy">And we wonder just why America lost its piano manufacturing companies to offshore competition.</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Comic Sans MS&quot;;color:navy">&nbsp;</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Comic Sans MS&quot;;color:navy">ddf</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Comic Sans MS&quot;;color:navy">&nbsp;</span></p><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Comic Sans MS&quot;;color:#632423">Delwin D Fandrich</span><span style="font-size:10.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#632423"></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Comic Sans MS&quot;;color:#632423">Piano Design &amp; Fabrication</span><span style="font-size:10.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#632423"></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#632423">6939 Foothill Court SW, </span><span style="font-size:10.0pt;font-family:&quot;Comic Sans MS&quot;;color:#632423">Olympia, Washington 98512 USA</span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Comic Sans MS&quot;;color:#632423">Phone&nbsp; 360.515.0119 — Cell&nbsp; 360.388.6525</span><span style="font-size:10.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#632423"></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Comic Sans MS&quot;;color:#632423"><a href="mailto:del@fandrichpiano.com" target="_blank">del@fandrichpiano.com </a></span><span style="font-size:10.0pt;font-family:&quot;Comic Sans MS&quot;;color:#632423">— </span><span style="font-size:10.0pt;font-family:&quot;Comic Sans MS&quot;;color:#632423"><a href="mailto:ddfandrich@gmail.com" target="_blank">ddfandrich@gmail.com</a></span><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:navy"></span></p></div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Comic Sans MS&quot;;color:navy">&nbsp;</span></p><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal" style="margin-left:36.0pt"><b><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;">From:</span></b><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;"> pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] <b>On Behalf Of </b>Barbara Richmond<br><b>Sent:</b> Wednesday, September 26, 2012 6:57 PM<br><b>To:</b> pianotech<br><b>Subject:</b> [pianotech] pulley key...</span></p></div></div><p class="MsoNormal" style="margin-left:36.0pt">&nbsp;</p><div><p class="MsoNormal" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:36.0pt"><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:black">So I was working on a splendid Kincaid spinet today. I was tuning away and there was this one note that kept making a knocking sound.&nbsp; Sure enough, the back of the keytop was hitting the keystop rail (or whatever you call it on an upright piano).&nbsp; Not only was it hitting the rail, but there was a huge space in front of the key.&nbsp; I wiggled the key fore and aft.&nbsp; Dang, that was the pulliest key I'd ever encountered.&nbsp; I removed the key and the pictures explain it.&nbsp; <br><br>Barbara Richmond, RPT<br>near Peoria, IL<br><br></span></p></div></div></div></body></html>