<html><head><meta http-equiv="Content-Type" content="text/html charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">That's the dealers fault, for not explaining to the customer the necessity of prepping a piano. Would they purchase a auto straight from the factory? They sure understand that.<div><br><div apple-content-edited="true"> <div style="color: rgb(0, 0, 0); font-family: Arial; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Arial; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; border-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; border-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; border-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; border-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div style="font-family: Arial; font-size: medium; font-weight: normal; font-style: normal; "><font class="Apple-style-span" face="'Lucida Calligraphy'"><span class="Apple-style-span" style="font-size: 18px; "><i>Al -</i></span></font></div><div><font class="Apple-style-span" face="'Lucida Calligraphy'"><i>High Point, NC</i></font></div></div></span></div></span><br class="Apple-interchange-newline"></div></span><br class="Apple-interchange-newline"></div></span><br class="Apple-interchange-newline"></div>On Nov 4, 2012, at 6:33 PM, <a href="mailto:tnrwim@aol.com">tnrwim@aol.com</a> wrote:</div><div><br class="Apple-interchange-newline"><font size="2" face="Arial, Helvetica, sans-serif"> <div><font style="background-color: transparent;">I just found out from the dealer I work for, that they have sold new pianos to customers who insisted that the piano they get has to come straight from the warehouse, and be unpacked by the movers. For some reason these customers are under the impression that a piano on the sales floor is not as good as one that comes straight from the factory.</font></div> <div> </div> <div>I found this out when the dealer called me to replace a broken string on a piano that had just been delivered. When I asked why the string was not replaced when the piano was on the floor, they told me about the above situation. </div> <div> </div> <div>Any one else ever heard of this, or is this something that only happens in Hawaii..</div> <div> </div> <div>Wim</div> </font></div><br></div></body></html>