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<div style="color: black; font-family: arial,helvetica; font-size: 10pt;"><blockquote style="padding-left: 3px; border-left-color: blue; border-left-width: 2px; border-left-style: solid;"><pre><tt>There you go again, Wim, spouting your mouth about something you know nothing
about.
For the record, I am on GREAT terms with all the St. Louis techs, except for
maybe the latest ones I have never met. You
see I don't get a chance to go to the meetings varying often. And when I do,
they welcome me with open arms and are very
cordial and most everyone ask how things are and say that they miss me at the
meetings.
So, if you are going to speak ill of me, please, get your facts straight !
Duaine</tt></pre></blockquote></div>
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<div>Well Duaine, just as you claim that no one in St. Louis likes me, I guess what you don't know is that there might be a couple of members who "welcome you with open arm", I've heard from various sources that they think so little of you, that they wish you would rather not show up. </div>
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<div>WIm</div>
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<div>PS. Oh, and by the way, you tuning business is going to get even slimmer, because one of Jan's former piano students is getting into the business. More competition to take away you clients. </div>
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<div style="color: black; font-family: arial,helvetica; font-size: 10pt;">-----Original Message-----<br>
From: Duaine Hechler <dahechler@att.net><br>
To: pianotech <pianotech@ptg.org><br>
Sent: Tue, Nov 13, 2012 5:29 pm<br>
Subject: Re: [pianotech] Improving the content of this list<br>
<br>
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<pre style="font-size: 9pt;"><tt>On 11/13/2012 03:56 PM, <a href="mailto:tnrwim@aol.com">tnrwim@aol.com</a> wrote:
>
> If everybody does this, then you will never know, if I have a legitimate
> question or comment to make.
>
> Duaine. I'm sure you've heard the expression. "Don't bite the hand that feeds
you".
> You specialize in player and pump organ repair. I think that's great, and we
need people like you in our industry.
> When I was in St. Louis, whenever a customer called me about this kind of work
I would refer them to Bill Trefts or
> Bill Reichert. Other tuners in St. Louis would refer customer to me who were
in the market for a new or used piano, or
> rebuilding work. Even out here in Hawaii I get calls from customers who were
referred to me by a PTG on the mainland.
> In other words, the best source of business are the other tuners in the PTG.
> You've complained that your business has not been great. You blame the lack of
business on competition from older more
> established tuners in St. Louis. That might be true, but they can also be the
best source of new customers for you.
> All those piano tuners who've been around for a long time also know a lot of
customers who have player pianos, and
> even pump organs. Wouldn't it be in your best interest to get to know those
tuners, and be on speaking terms with
> them, so that they can refer player work to you. But from what I've heard from
other tuners in St. Louis, and from
> what you've told us here on the list, you don't want anything to do with them.
In fact, you've stated openly that you
> don't like them.
> So Duaine, perhaps you're making your own bed. You're loosing out on a lot of
business by your behavior and your
> actions. Think about it.
> WIm
>
There you go again, Wim, spouting your mouth about something you know nothing
about.
For the record, I am on GREAT terms with all the St. Louis techs, except for
maybe the latest ones I have never met. You
see I don't get a chance to go to the meetings varying often. And when I do,
they welcome me with open arms and are very
cordial and most everyone ask how things are and say that they miss me at the
meetings.
So, if you are going to speak ill of me, please, get your facts straight !
Duaine
--
Duaine Hechler
Piano, Player Piano, Pump Organ - Tuning, Servicing & Rebuilding
(314) 838-5587 / <a href="mailto:dahechler@att.net">dahechler@att.net</a> / <a href="http://www.hechlerpianoandorgan.com" target="_blank">www.hechlerpianoandorgan.com</a>
Home & Business user of Linux - 12 years
</tt></pre>
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