<HTML><HEAD></HEAD> <BODY dir=ltr> <DIV dir=ltr> <DIV style="FONT-FAMILY: 'Calibri'; COLOR: #000000; FONT-SIZE: 12pt"> <DIV>I have had pretty good luck at having Jane respond to my emails usually in 24 hours.  I don’t know if being President of Musical Instrument Technicians Association, Int. makes a difference or not.  I have had good success at getting parts for both regular (acoustic) and digital pianos.</DIV> <DIV> </DIV> <DIV>Ken Gerler</DIV> <DIV style="FONT-STYLE: normal; DISPLAY: inline; FONT-FAMILY: 'Calibri'; COLOR: #000000; FONT-SIZE: small; FONT-WEIGHT: normal; TEXT-DECORATION: none"> <DIV style="FONT: 10pt tahoma"> <DIV> </DIV> <DIV style="BACKGROUND: #f5f5f5"> <DIV style="font-color: black"><B>From:</B> <A title=tnrwim@aol.com href="mailto:tnrwim@aol.com">tnrwim@aol.com</A> </DIV> <DIV><B>Sent:</B> Sunday, December 23, 2012 8:35 PM</DIV> <DIV><B>To:</B> <A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV> <DIV><B>Subject:</B> Re: [pianotech] Samick SU-108ps</DIV></DIV></DIV> <DIV> </DIV></DIV> <DIV style="FONT-STYLE: normal; DISPLAY: inline; FONT-FAMILY: 'Calibri'; COLOR: #000000; FONT-SIZE: small; FONT-WEIGHT: normal; TEXT-DECORATION: none"><FONT color=black size=2 face="Arial, Helvetica, sans-serif"> <DIV></DIV> <DIV style="FONT-FAMILY: arial,helvetica; COLOR: black; FONT-SIZE: 10pt"> <BLOCKQUOTE style="BORDER-LEFT: blue 2px solid; PADDING-LEFT: 3px"><PRE><TT>Talk to Samick first and get their recommendation. Ron N</TT></PRE></BLOCKQUOTE></DIV> <DIV></DIV> <DIV>That's the problem. No one at Samick is talking. It's as if they don't want to accept responsibility for their poorly made pianos. Nothing personal against Jane. She's a nice lady. But she's not answereing her phone, or e-mail messages.</DIV> <DIV> </DIV> <DIV>Wim </DIV> <DIV style="CLEAR: both"> <DIV> </DIV></DIV> <DIV></DIV> <DIV></DIV> <DIV style="FONT-FAMILY: arial,helvetica; COLOR: black; FONT-SIZE: 10pt">-----Original Message-----<BR>From: Ron Nossaman <rnossaman@cox.net><BR>To: pianotech <pianotech@ptg.org><BR>Sent: Sun, Dec 23, 2012 4:24 pm<BR>Subject: Re: [pianotech] Samick SU-108ps<BR><BR> <DIV style="BACKGROUND-COLOR: rgb(255,255,255); MARGIN: 0px; FONT-FAMILY: tahoma, verdana, arial, sans-serif; COLOR: rgb(0,0,0); FONT-SIZE: 12px" id=AOLMsgPart_0_574a9d23-9b79-488f-8bc1-c9fa657682be><PRE style="FONT-SIZE: 9pt"><TT>On 12/23/2012 8:02 PM, <A href="mailto:richarducci@comcast.net">richarducci@comcast.net</A> wrote: > I'm thinking ca glue treatment. They really don't have the resources for a repining . Suit yourself, but I wouldn't CA what is likely still a good block as a first choice. A set of pins, an electric drill to remove the old ones, a hammer and punch to install the new ones, and a day, shouldn't be insurmountable. Talk to Samick first and get their recommendation. Ron N </TT></PRE></DIV></DIV></FONT></DIV></DIV></DIV></BODY></HTML>