<html><head><style type="text/css"></style></head><body><div style="font-family:verdana, helvetica, sans-serif;font-size:10pt"><DIV></DIV> <DIV>I had a customer ask about refinishing a beautiful old upright and I advised them that I could- but I would suggest that the piano be checked over before to ensure it was tunable. They accused me of just trying to make the job bigger, so I declined the refinishing job.  Six months later I got a call from the customer, forgetting she had called before.  I went out to check whatever the problem was.  The piano was horribly out of tune, so I opened it up and found a shattered plate, splits in the soundboard big enough to stick my hand through and a completely worn out action - but a beautiful $4000.00 finish.  I informed her that she had a beautiful carpet stretcher.<BR> </DIV> <DIV><STRONG><FONT color=#0000ff>Steve Grattan</FONT></STRONG></DIV> <DIV><STRONG><FONT color=#0000ff>Lost Chord Clinic</FONT></STRONG></DIV> <DIV><BR></DIV> <DIV style="FONT-FAMILY: verdana, helvetica, sans-serif; FONT-SIZE: 10pt"><BR> <DIV style="FONT-FAMILY: times new roman, new york, times, serif; FONT-SIZE: 12pt"><FONT size=2 face=Tahoma> <HR SIZE=1> <B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B> John Ross <jrpiano@bellaliant.net><BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> pianotech@ptg.org<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Fri, January 4, 2013 10:18:31 AM<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> Re: [pianotech] "interesting" pianos<BR></FONT><BR><BASE>How about those that have the piano professionally refinished, before they have it even tuned. <DIV>John Ross</DIV> <DIV>Windsor, Nova Scotia<BR> <DIV> <DIV>On 2013-01-04, at 10:13 AM, David Love <<A href="mailto:davidlovepianos@comcast.net" rel=nofollow target=_blank ymailto="mailto:davidlovepianos@comcast.net">davidlovepianos@comcast.net</A>> wrote:</DIV><BR class=Apple-interchange-newline> <BLOCKQUOTE type="cite"> <DIV style="WIDOWS: 2; TEXT-TRANSFORM: none; TEXT-INDENT: 0px; LETTER-SPACING: normal; FONT: medium 'News Gothic MT'; WHITE-SPACE: normal; ORPHANS: 2; WORD-SPACING: 0px" lang=EN-US> <DIV class=WordSection1> <DIV style="MARGIN: 0in 0in 0pt; FONT-FAMILY: 'Times New Roman', serif; FONT-SIZE: 12pt"><SPAN style="FONT-FAMILY: Calibri, sans-serif; COLOR: rgb(31,73,125); FONT-SIZE: 11pt">Those who care more about how the piano looks than how it plays are generally those who don’t play it.  I have plenty of customers who care more how it plays and sounds than how it looks.  They are the ones who actually play it, as one would expect.</SPAN></DIV> <DIV style="MARGIN: 0in 0in 0pt; FONT-FAMILY: 'Times New Roman', serif; FONT-SIZE: 12pt"><SPAN style="FONT-FAMILY: Calibri, sans-serif; COLOR: rgb(31,73,125); FONT-SIZE: 11pt"> </SPAN></DIV> <DIV style="MARGIN: 0in 0in 0pt; FONT-FAMILY: 'Times New Roman', serif; FONT-SIZE: 12pt"><SPAN style="FONT-FAMILY: Calibri, sans-serif; COLOR: rgb(31,73,125); FONT-SIZE: 11pt">David Love</SPAN></DIV> <DIV style="MARGIN: 0in 0in 0pt; FONT-FAMILY: 'Times New Roman', serif; FONT-SIZE: 12pt"><SPAN style="FONT-FAMILY: Calibri, sans-serif; COLOR: rgb(31,73,125); FONT-SIZE: 11pt"><A style="COLOR: purple; TEXT-DECORATION: underline" href="http://www.davidlovepianos.com/" rel=nofollow target=_blank>www.davidlovepianos.com</A></SPAN></DIV> <DIV style="MARGIN: 0in 0in 0pt; FONT-FAMILY: 'Times New Roman', serif; FONT-SIZE: 12pt"><SPAN style="FONT-FAMILY: Calibri, sans-serif; COLOR: rgb(31,73,125); FONT-SIZE: 11pt"> </SPAN></DIV> <DIV style="BORDER-BOTTOM-STYLE: none; PADDING-BOTTOM: 0in; BORDER-LEFT-STYLE: none; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-RIGHT-STYLE: none; BORDER-TOP: rgb(181,196,223) 1pt solid; PADDING-TOP: 3pt"> <DIV style="MARGIN: 0in 0in 0pt; FONT-FAMILY: 'Times New Roman', serif; FONT-SIZE: 12pt"><B><SPAN style="FONT-FAMILY: Tahoma, sans-serif; FONT-SIZE: 10pt">From:</SPAN></B><SPAN style="FONT-FAMILY: Tahoma, sans-serif; FONT-SIZE: 10pt"><SPAN class=Apple-converted-space> </SPAN><A style="COLOR: purple; TEXT-DECORATION: underline" href="mailto:pianotech-bounces@ptg.org" rel=nofollow target=_blank ymailto="mailto:pianotech-bounces@ptg.org">pianotech-bounces@ptg.org</A><SPAN class=Apple-converted-space> </SPAN>[mailto:pianotech-<A style="COLOR: purple; TEXT-DECORATION: underline" href="mailto:bounces@ptg.org" rel=nofollow target=_blank ymailto="mailto:bounces@ptg.org">bounces@ptg.org</A>]<SPAN class=Apple-converted-space> </SPAN><B>On Behalf Of<SPAN class=Apple-converted-space> </SPAN></B>Euphonious Thumpe<BR><B>Sent:</B><SPAN class=Apple-converted-space> </SPAN>Friday, January 04, 2013 12:17 AM<BR><B>To:</B><SPAN class=Apple-converted-space> </SPAN><A style="COLOR: purple; TEXT-DECORATION: underline" href="mailto:pianotech@ptg.org" rel=nofollow target=_blank ymailto="mailto:pianotech@ptg.org">pianotech@ptg.org</A><BR><B>Subject:</B><SPAN class=Apple-converted-space> </SPAN>Re: [pianotech] "interesting" pianos</SPAN></DIV></DIV> <DIV style="MARGIN: 0in 0in 0pt; FONT-FAMILY: 'Times New Roman', serif; FONT-SIZE: 12pt"> </DIV> <TABLE class=MsoNormalTable border=0 cellSpacing=0 cellPadding=0> <TBODY> <TR> <TD style="PADDING-BOTTOM: 0in; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; PADDING-TOP: 0in" vAlign=top> <DIV style="MARGIN: 0in 0in 0pt; FONT-FAMILY: 'Times New Roman', serif; FONT-SIZE: 12pt">And isn't it curious that many owners will put more into how a piano looks than how it plays???<BR><BR><BR>Thumpe</DIV></TD></TR></TBODY></TABLE> <DIV id=_origMsg_> <P style="MARGIN: 0in 0in 0pt; FONT-FAMILY: 'Times New Roman', serif; FONT-SIZE: 12pt" class=MsoNormal><SPAN style="FONT-FAMILY: Calibri, sans-serif; FONT-SIZE: 10pt"></SPAN></P></DIV></DIV></DIV></BLOCKQUOTE></DIV><BR> <DIV></DIV><BR></DIV></DIV></DIV></div></body></html>