<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META content="text/html; charset=iso-8859-1" http-equiv=Content-Type> <META name=GENERATOR content="MSHTML 8.00.6001.19393"> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT size=2 face=Arial>I once had a customer call me to replace some broken key tops.   When I was there she told me that young Bad Johnny had got angry and took a golf club to the piano:  and she said, he sure got in trouble for hurting those golf clubs too.</FONT></DIV> <DIV><FONT size=2 face=Arial></FONT> </DIV> <DIV><FONT size=2 face=Arial>William</FONT></DIV> <DIV><FONT size=2 face=Arial></FONT> </DIV> <DIV><FONT size=2 face=Arial></FONT> </DIV> <DIV><FONT size=2 face=Arial></FONT> </DIV> <BLOCKQUOTE style="BORDER-LEFT: #000000 2px solid; PADDING-LEFT: 5px; PADDING-RIGHT: 0px; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px" dir=ltr> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="FONT: 10pt arial; BACKGROUND: #e4e4e4; font-color: black"><B>From:</B> <A title=behmpiano@gmail.com href="mailto:behmpiano@gmail.com">Chuck Behm</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Saturday, January 05, 2013 7:04 AM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [pianotech] undisciplined kids</DIV> <DIV><BR></DIV><SPAN style="BACKGROUND-COLOR: rgb(255,255,255); FONT-FAMILY: arial,sans-serif; COLOR: rgb(34,34,34); FONT-SIZE: 12px">>a half-dozen hammers along with their attached-but now</SPAN><BR style="BACKGROUND-COLOR: rgb(255,255,255); FONT-FAMILY: arial,sans-serif; COLOR: rgb(34,34,34); FONT-SIZE: 12px"><SPAN style="BACKGROUND-COLOR: rgb(255,255,255); FONT-FAMILY: arial,sans-serif; COLOR: rgb(34,34,34); FONT-SIZE: 12px">broken-hammershanks came sailing over my head. Into the sudden silence as</SPAN><BR style="BACKGROUND-COLOR: rgb(255,255,255); FONT-FAMILY: arial,sans-serif; COLOR: rgb(34,34,34); FONT-SIZE: 12px"><SPAN style="BACKGROUND-COLOR: rgb(255,255,255); FONT-FAMILY: arial,sans-serif; COLOR: rgb(34,34,34); FONT-SIZE: 12px">they landed and bounced along the floor I added, ".and repairing the broken</SPAN><BR style="BACKGROUND-COLOR: rgb(255,255,255); FONT-FAMILY: arial,sans-serif; COLOR: rgb(34,34,34); FONT-SIZE: 12px"><SPAN style="BACKGROUND-COLOR: rgb(255,255,255); FONT-FAMILY: arial,sans-serif; COLOR: rgb(34,34,34); FONT-SIZE: 12px">hammershanks will add about $10 each."< ddf</SPAN><BR style="BACKGROUND-COLOR: rgb(255,255,255); FONT-FAMILY: arial,sans-serif; COLOR: rgb(34,34,34); FONT-SIZE: 12px"> <DIV><SPAN style="BACKGROUND-COLOR: rgb(255,255,255); FONT-FAMILY: arial,sans-serif; COLOR: rgb(34,34,34); FONT-SIZE: 12px"><BR></SPAN></DIV> <DIV><SPAN style="BACKGROUND-COLOR: rgb(255,255,255); FONT-FAMILY: arial,sans-serif; COLOR: rgb(34,34,34); FONT-SIZE: 12px">Beautiful reply and delivery, Del. Usually when I think of something droll to say it's after the person has left the scene. I'm sure this was much more effective than if you had blown up at the mother or kid.  Chuck </SPAN></DIV></BLOCKQUOTE></BODY></HTML>