<font color='black' size='2' face='Arial, Helvetica, sans-serif'> <div><font style="background-color: transparent;" face="Arial, Helvetica, sans-serif">Marshall</font></div> <div> </div> <div>There is nothing you can do with the decal to straighten it out. It's lacquered into the finish. If this is something that really bothers her, tell her to call the local Steinway dealer and ask if they can get a new fall board with a straight decal. . </div> <div></div> <div style="clear: both;"> <div>Hammers, or rather, the butts, are screwed onto the rail like "normal" pianos. Just tighten all the screws, and you're back in business.</div> <div> </div> <div>Wim</div> </div> <div></div> <div></div> <div style="color: black; font-family: arial,helvetica; font-size: 10pt;">-----Original Message-----<br> From: Marshall Gisondi <pianotune05@hotmail.com><br> To: pianotech <pianotech@ptg.org><br> Sent: Fri, Jan 25, 2013 3:31 pm<br> Subject: [pianotech] a Steinway piano with a crooked stencil<br> <br> <div id="AOLMsgPart_1_6a5a9954-5800-4531-b112-8e9fe2435e3c"> <div dir="ltr"> <font size="3" face="Arial"><br id="ecxFontBreak"></font> <font size="3" face="Arial">Hi Everyone,</font><br> <font size="3" face="Arial">I have a customer who has a background in graphic design as well as her husband.  She purchased a Steinway 45 about 12 years ago.  She addressed an issues that you'll see in this picture.  The decal or stencil is crooked.  If yo u look at the s in Steinway and the last s in sons, the one s in Sons is a bit lower a "pika" lower she tells me.  I didn't notice it but when I got close I did. She brought it to their attention but didn't want a new piano because she liked the action in this particular one.  Is there anything that can be done to correct this name that goes slightly down hill?  </font><br> <font size="3" face="Arial"></font> <br> <font size="3" face="Arial">My other question is, do these pianos have the hammers with the screw set up like Yamaha because many of them are loose and there are cord loops or what appear to be by the way the hammer springs feel.  Her son is a jazz pianist and he takes out his stress on the piano as she put it to me today. lol  Does this mean autimatically that there is the screw that holds the hammer in place or is that not always the case. The other reason I believe it's screws holding the hammers in place it due to the fact that there are so many of them that are loose.  thanks everyone</font><br> <font size="3" face="Arial">Marshall</font><br> <font size="3" face="Arial"><img style="width: 214px; height: 159px;" class="ecxThumb" title="View photo.JPG in slide show" alt="View photo.JPG in slide show" width="214" height="159"><br id="ecxFontBreak"><br> </font><br> <br> <em><font size="3" face="Arial">Marshall Gisondi</font></em><br> <em><font size="3" face="Arial">MARSHALL'S PIANO SERVICE</font></em><br> <em><font size="3" face="Arial">215-510-9400</font></em><br> <em><font size="3" face="Arial"><a href="http://www.phillytuner.com" target="_blank">http://www.phillytuner.com</a> </font></em><br> <br> </div> </div>  </div> </font>