<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div>All I do is call 1 (800) 854-1569, wade thought the automated system and, after a wait, you will get someone. Mark Wisner is no longer there. Both Dave Durbin and Greg Frank have been very helpful to me and always return calls if you have to leave a voicemail.<br><br><div><br></div>---Dave <div><br></div></div><div><br>On Feb 14, 2013, at 8:39 AM, "Larry Fisher RPT" <<a href="mailto:larry_fisher@pdxtuner.com">larry_fisher@pdxtuner.com</a>> wrote:<br><br></div><blockquote type="cite"><div> <div dir="ltr"> <div style="FONT-FAMILY: 'Calibri'; COLOR: #000000; FONT-SIZE: 12pt"> <div><font face="Times New Roman">Hi Dale, it’s been so long I don’t remember names anymore but one name I can pull out of the grey matter is Mark Wisner.  I think he still works there.</font></div> <div><font face="Times New Roman"></font> </div> <div><font face="Times New Roman"><font face="Calibri"></font> </font></div><font face="Times New Roman"> </font><div><font face="Times New Roman"><br>Who does one call at Yamaha to get a live human on the phone about disklavier parts and service information?<br>I sent an E-mail 2 weeks ago to Mr. Durbin without a reply<br>Thanks<br><br>Dale</font><br><br></div></div></div> </div></blockquote></body></html>