<HTML><FONT FACE=arial,helvetica><FONT SIZE=2>In a message dated 1/17/01 8:10:08 AM Eastern Standard Time, JIMRPT@AOL.COM
<BR>writes:
<BR>
<BR>
<BR><BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">
<BR> There are circumstances where I will require a "non-refundable" deposit
<BR>on
<BR>a sale though. In an instance where a customer wants a piano but doesn't
<BR>want
<BR>delivery for several months there are substantial costs for holding that
<BR>piano for that period of time, i.e., lost sales opportunity, storage space,
<BR>investment return, etc. So in this particular situation I require a
<BR>"non-refundable" deposit of whatever amount that will liberally cover my
<BR>expenses for providing this convenience.
<BR>
<BR> Another situation where I require a "non-refundable" deposit is when
<BR>there
<BR>is a long distance delivery involved. While I don't want to 'force' any
<BR>potential customer to keep something they don't like, or want, I also am
<BR>not
<BR>in the business of moving pianos to keep from getting bored! :-) Again in
<BR>this instance the "non-refundable" deposit would be enough to cover my time
<BR>and expenses.
<BR>
<BR></BLOCKQUOTE>
<BR>
<BR>I am in total agreement in these situations, Jim.
<BR>
<BR>
<BR>Richard Galassini
<BR>Cunningham Piano Co. & Factory
<BR>Philadelphia, Pa.
<BR>1 (800) 394-1117
<BR> <A HREF="http://hometown.aol.com/voce88/cunn.html">http://hometown.aol.com/voce88/cunn.html</A> </FONT></HTML>