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<DIV> I know a lot of techs did not like American Piano =
Supply
because of slow service, or whatever. But in my opinion, they had =
a more
complete catalog. There were quite a few latches, hinges, various =
other
hardware, hinge pin sizes that Schaff didn't have, a few action parts =
Schaff
didn't stock, casters, a few tools Schaff didn't have -- like the =
stringing hook
with the small T-handle that fits nicely in a tool kit; Schaff =
only has
the one with the big bulky handle -- nice for restringing but too bulky =
to carry
in the kit. </DIV>
<DIV> So now that Schaff has bought American, where =
can one
buy the items American used to stock? Does Schaff carry those =
items?
They won't answer my my inquiries. I've written them several times =
and
they never answer, even if it's to inquire as to the status of my =
account.
I asked on the phone one day and the gal just said, "You have to =
order from
Schaff now.", as though American never existed. I thought, I AM =
ordering
from Schaff. Are they pretending those items were never available =
from
anybody, that they're not even =
manufactured? What gives?</DIV>
<DIV> --David Nereson, RPT, =
Denver </DIV></BODY></HTML>