<HTML>/Dear List: I' m  sure all of you have already had this experience but for me ....this is a first. I tuned my first piano for a lady whose husband had worked six hours with a socket and ratchet attempting to tune her piano because I charged too much money. She told me after six hours of flustration he said to her, "call that tuner. It'll be the best money I ever spent".  I pulled strings up.... I pulled strings down.....I then tuned it twice....It sounded really....really good. It cost him more money...She's happy...He's happy...and so am I. I love my job ....cause I' m good....Now he knows how good I really am. Tommy Black Birmingham, Ala </HTML>