<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <META content="MSHTML 6.00.2600.0" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV>Dear List, This is my first reply since I got on THE LIST = yesterday, so I may not be doing it right. Anyway, it seems to me that the obvious = solution to the lady's  (not the tech Julia) problem would be to install a = muffler strip like the ones operated by the middle pedal on many of the Yamaha = verticals I service. I think the supply houses offer kits to add this feature to = any vertical piano. They really DO make a difference in volume without = affecting other aspects of playing or regulation. How about it?</DIV> <DIV> </DIV> <DIV>Garland O. Goodwin, RPT</DIV></BODY></HTML>