<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=us-ascii"> <META content="MSHTML 6.00.2800.1226" name=GENERATOR></HEAD> <BODY> <DIV>Hello Phil,</DIV> <DIV> </DIV> <DIV>The way I do it for tunings that are more than 25 km from my house, is that I figure how much I would like to charge for the mileage if I was going there for only 1 tuning (mileage + driving time at 1/2 my hourly rate). Then, I divide by the number of tunings I have to do. This way, I can explain to these people that if they know of other people that have pianos tuned the same day, they will get the benifit of shared mileage charges.</DIV> <DIV> </DIV> <DIV>Marcel Carey, RPT</DIV> <DIV>Sherbrooke, QC</DIV> <BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #0000ff 2px solid"> <DIV class=OutlookMessageHeader dir=ltr align=left>-----Original Message----- From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org]On Behalf Of Phil Bondi Sent: 14 février, 2004 07:08 To: Pianotech Subject: Trip Charges - when to apply and why </DIV>Hello to all. I am going to open a dialogue regarding trip charges. I have personally been avoiding this charge since day one, and I am starting to think that this type of charge needs to be applied in some cases. If you read on, I'm hoping you can offer some insight. -I got my break in this business doing dealership work..floor tunings and warranty tunings. The dealership doesn't care where they sell to, so there are times when I go a long ways to do a warranty tuning(my price to the dealership recently went up for this work, regardless of locale) -The growth in this part of the country is starting to migrate north of me - approximently 30 miles from my home and beyond. -I know what you're thinking: Establish a 'territory' when trip charges don't apply, and go from there. -For those that charge trip charges, is there a set fee or does it change in regards to the mileage from the home? -Let's say I have 2 appts. in Tripcharge City. The 2nd appointment is 10 minutes away from the first appt. Do you apply a trip charge for the 2nd appt.? - and is it the same as the charge to the first appt.? -Would you start to apply a trip charge to those in Tripcharge City that have been customers for awhile? -I tend to wrestle with this kind of stuff and perhaps dwell too much on it - but I do want to be fair to my clients and especially to myself. I look forward to your comments. <LEFT>Phil Bondi (FL) </BLOCKQUOTE></BODY></HTML>