<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META content="text/html; charset=iso-8859-1" = http-equiv=Content-Type> <META content="MSHTML 5.00.2614.3500" name=GENERATOR></HEAD> <BODY bgColor=#ffffff> <DIV>B.S. Richard B.S.</DIV> <DIV> </DIV> <DIV>Tony Caught ICPTG<BR>Australia<BR><A href="mailto:caute@optusnet.com.au">caute@optusnet.com.au</A></DIV> <BLOCKQUOTE style="BORDER-LEFT: #000000 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: = 0px; PADDING-LEFT: 5px; PADDING-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: = black"><B>From:</B> <A href="mailto:Richard.Brekne@grieg.uib.no" title=Richard.Brekne@grieg.uib.no>Richard Brekne</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A = href="mailto:pianotech@ptg.org" title=pianotech@ptg.org>pianotech@ptg.org</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Saturday, October 28, = 2000 3:45 AM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Was Sohmer now = Piano Industry</DIV> <DIV><BR></DIV>  <P>Tony Caught wrote: <BLOCKQUOTE TYPE="CITE"> <STYLE></STYLE> Hi Del and all who saw it on the list that said "It is = important to service the customer whilst servicing the piano."  = <BR>Grin.... what do you use to fill em up then ? <BR> or something like = that.  This is what I believe also. Too many customers are still in the dark and = need educating. </BLOCKQUOTE></BLOCKQUOTE></BODY></HTML>