<HTML><FONT FACE=arial,helvetica><FONT SIZE=2 FAMILY="SERIF" FACE="Times New Roman" LANG="0">In a message dated 10/20/2002 9:53:45 PM Pacific Daylight Time, tomtuner@attbi.com writes:<BR>
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Ton Writes<BR>
</FONT><FONT COLOR="#000000" style="BACKGROUND-COLOR: #ffffff" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0"> I consulted with Steinway N.Y. and spoke with David Kirkland in Tech services. He was very supportive but had never heard of this problem before. </FONT><FONT COLOR="#000000" style="BACKGROUND-COLOR: #ffffff" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0"></BLOCKQUOTE><BR>
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</FONT><FONT COLOR="#000000" style="BACKGROUND-COLOR: #ffffff" SIZE=2 FAMILY="SERIF" FACE="Times New Roman" LANG="0"> </FONT><FONT COLOR="#000000" style="BACKGROUND-COLOR: #ffffff" SIZE=3 FAMILY="SERIF" FACE="Times New Roman" LANG="0"> Hi Tom<BR>
I just hate this Typical warranty response. Your answer should be " Oh I see, You must be the new guy at Stwy,but hey every tech on the piano tech list undestands the problem better than you do and if that's the case you should subscribe so your not out of the loop. Uh Huh right<BR>
Dale</FONT><FONT COLOR="#000000" style="BACKGROUND-COLOR: #ffffff" SIZE=3 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><BR>
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