<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META content="text/html; charset=iso-8859-1" = http-equiv=Content-Type> <META content="MSHTML 5.00.2614.3500" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY> <DIV> </DIV> <DIV><FONT face=Arial size=2>1 yd of under string/ bushing<BR>> = felt at each thickness, about $250 Cnd. for each, soon adds up.<BR>> Come to think = of it, felt products alone would be more than $2000.<BR>> Regards Roger <BR></FONT></DIV> <DIV><FONT color=#0000ff face=Arial size=2>I believe it is called = string pillow. String pillow costs about $45.00 CDN!</FONT></DIV> <DIV><FONT color=#0000ff face=Arial size=2>Bob = Moffatt</FONT></DIV> <DIV> </DIV> <DIV> </DIV> <DIV><FONT face=Arial size=2>> At 07:19 PM 02/10/00 -0500, you = wrote:<BR>> >List,<BR>> >    I'm coming out of the lurking = mode on this one.  We stock AT LEAST $2000<BR>> >in parts...probably = a lot more if I stop and add it all up.  When I stop to<BR>> >think = about it...a few of each kind of butt, wippen, flange, temp<BR>> = >replacement hammer, bass string replacements for common pianos (P202, 243,<BR>> = >P2, Baldwin D, old Steinway M-D's, etc that are in colleges and they<BR>> = >commonly break...I despise universals), Protec, dampers, shanks, knobs,<BR>> >touch up materials, polishes, boy... just goes on and = on and that's just for<BR>> >the road cars.  Then there's the = shop.<BR>> >    If y'all don't have to have an inventory, tell me = how so I can learn<BR>> >here.<BR>> ><BR>> >Thanks!!<BR>> ><BR>> >Ted Rohde - Central Illinois<BR>> ><BR>> >~~~~~~~~~~~~~responding to~~~~~~~~~~~~~~~~~~~~~~~~~~~~~<BR>> = >Boy, I sure don't have a couple thousand tied up in parts by a long = shot...<BR>> ><BR>> >David I.<BR>> ><BR>> >-----Original Message-----<BR>> >From: <A href="mailto:owner-pianotech@ptg.org">owner-pianotech@ptg.org</A> [<A href="mailto:owner-pianotech@ptg.org">mailto:owner-pianotech@ptg.org</A= >]On Behalf<BR>> >Of Roger Jolly<BR>> >Sent: Monday, October 02, = 2000 8:37 AM<BR>> >To: <A href="mailto:pianotech@ptg.org">pianotech@ptg.org</A><BR>> = >Subject: Re: Schaff buys American Piano Supply<BR>> ><BR>> ><BR>> = >Hi Susan,<BR>> >           &nb= sp;    I'm going to play Devil's Advocate.<BR>> >You are out of brass = flange clips, and have to special order some for a<BR>> = >customer.<BR>> >You return home and process the order.<BR>> >You have paid for = a phone call, and the shipping charges, plus a second<BR>> >visit to the = customer to install.<BR>> >Even if they are next door neighbor's, there = goes at least 1 hr of time.<BR>> >The part cost but a few cents.  How = much do you charge the customer for the<BR>> >part?<BR>> >You = probably have a few thousand dollars tied up in inventory, who pay's<BR>> >the = interest on the money?<BR>> >From my own point of view, I either give the = nickle and dimes parts away,<BR>> >and see it as the cost of doing = business, or charge a $20 minimum parts<BR>> >handling fee. Now that could be = seen as a grossly inflated mark up. But in<BR>> >reality it's survival to = stay in business.<BR>> >Large ticket items we just double the invoice amount.  It's called profit.<BR>> >I have a $10 minimum parts = policy for things like 3 or 4 hammer shank's, if<BR>> >you use common = sense you will not be challanged.  You have to be fair to<BR>> = >yourself, as well as the customer.<BR>> >We all end up in doing jobs that we = loss money, so it balances out when we<BR>> >can make it up in other areas.<BR>> >Grining from ear to ear.<BR>> >Have a nice = day.<BR>> >Roger<BR>> > <BR>> Roger Jolly<BR>> Saskatoon, = Canada.<BR>> 306-665-0213<BR>> Fax 652-0505<BR>> </FONT></DIV></BODY></HTML>