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<div class=Section1>
<p class=MsoNormal><font size=2 color=navy face=Arial><span =
style='font-size:
10.0pt;font-family:Arial;color:navy'>What about the customer who highers =
you and
exclaims how the last person whom called them selves a professional, =
didn’t
meet a time schedule that they freely gave. =
<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span =
style='font-size:
10.0pt;font-family:Arial;color:navy'>We expect others to meet there =
deadline. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span =
style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span =
style='font-size:
10.0pt;font-family:Arial;color:navy'>I might not be perfect and I never =
will be,
but it is something to put in our professional think =
cap.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span =
style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span =
style='font-size:
10.0pt;font-family:Arial;color:navy'>William<o:p></o:p></span></font></p>=
<p class=MsoNormal><font size=2 color=navy face=Arial><span =
style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span =
style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span =
style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span =
style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color=navy face=Arial><span =
style='font-size:
10.0pt;font-family:Arial;color:navy'>PIANO BOUTIQUE</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span =
style='font-size:
10.0pt;font-family:Arial;color:navy'>William Benjamin</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span =
style='font-size:
10.0pt;font-family:Arial;color:navy'>Piano Tuner =
Extraordinaire</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span =
style='font-size:
10.0pt;font-family:Arial;color:navy'><a =
href="http://www.pianoboutique.biz"><font
face="Times New Roman"><span style='font-family:"Times New =
Roman"'>www.pianoboutique.biz</span></font></a></span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span =
style='font-size:
10.0pt;font-family:Arial;color:navy'>The tuner alone,</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span =
style='font-size:
10.0pt;font-family:Arial;color:navy'>preserves the =
tone.</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=navy face="Times New =
Roman"><span
style='font-size:12.0pt;color:navy'> </span></font><o:p></o:p></p>=
</div>
<div>
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size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span =
style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Stephen Grattan<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, December =
13, 2005
9:37 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Pianotech<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: rebuilding =
deadlines</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span =
style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span =
style='font-size:
12.0pt'>Hi Rick,<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span =
style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span =
style='font-size:
12.0pt'>I will NEVER give a deadline as I believe that every customer =
deserves
to have the job done correctly and if it takes longer than it should - =
then so
be it. I have had that philosophy the past 33 years I have been
rebuilding pianos and it has always met with understanding - although =
sometimes
a little disappointment.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span =
style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span =
style='font-size:
12.0pt'>Steve Grattan<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span =
style='font-size:
12.0pt'>Lost Chord Clinic<br>
<br>
<b><i><span =
style='font-weight:bold;font-style:italic'>richard.ucci@att.net</span><=
/i></b>
wrote:<o:p></o:p></span></font></p>
</div>
<blockquote style='border:none;border-left:solid #1010FF =
1.5pt;padding:0in 0in 0in 4.0pt;
margin-left:3.75pt;margin-top:5.0pt;margin-bottom:5.0pt'><!-- BEGIN =
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<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span =
style='font-size:
12.0pt'>So, <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span =
style='font-size:
12.0pt'>What if any assurances, do the rebuilders on this list give to a =
client
about when they will be getting their piano back? (I'm about to miss a =
deadline
by about two weeks)<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span =
style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span =
style='font-size:
12.0pt'>Thanks,<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span =
style='font-size:
12.0pt'>Rick Ucci/Ucci Piano <o:p></o:p></span></font></p>
</div>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span =
style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
</blockquote>
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