<HTML style="FONT-SIZE: x-small; FONT-FAMILY: MS Sans Serif"><HEAD> <META http-equiv=Content-Type content="text/html; charset=windows-1251"> <META content="MSHTML 6.00.2900.2802" name=GENERATOR></HEAD> <BODY> <P> <DIV>Had a new customer on a referral from a referral from a referral from a referral--always gratifying. Arrived to find a crummy old Wurly console in bad shape. But since the customer (wife of an Army colonel which explains the reference to "one more move") is a good player and is in this chain of referrals, I took pains to make necessary repairs, minor regulation, a little tone work, pitch raise and two-pass tuning. It ended up a much happier piano than when I arrived. During the job, she asked if I knew of a decent grand for sale. We discussed several options, including a beautiful S&S M that I know is for sale at a decent price. She got excited and wrote down all the info I was giving her. Today I got the following note in the mail ...</DIV> <DIV> </DIV> <DIV><IMG alt="" hspace=0 src="cid:410-22005121191857221401@13071999" align=baseline border=0></DIV> <DIV> </DIV> <DIV>Screwed up again!!! </DIV> <DIV> </DIV> <DIV>I had a chance to get a much nicer piano in my customer base and messed it up by making her piano acceptable to her. Rats.</DIV> <DIV> </DIV> <DIV>Only kidding ... sort of.</DIV> <DIV> </DIV> <DIV>Alan Barnard</DIV> <DIV>Salem, Missouri</DIV> <DIV> </DIV> <P></P></BODY></HTML>