<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <META content="MSHTML 5.50.4134.600" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial size=2><FONT face="Times New Roman" = size=3>  I service a S&S D at a local college, and recently the pianist complained of<BR>heavy touch. It's a '72 teflon, and the downweight was = around 70, upweight<BR>around 30 or so. I used Protek on an experimental hammer = center or two and<BR>measured a 5 to 10 gram reduction in downweight. Has = anyone run into this<BR>before? I lubed all centers and used teflon on the knuckles = and all was well<BR>(all things considered). The pianist called to say how happy = she was and what a miraculous job I had done making the piano playable again. = What gives?</FONT></FONT></DIV> <DIV><FONT face=Arial size=2><FONT face="Times New Roman" = size=3>Ken Jankura</FONT></FONT></DIV> <DIV><FONT face=Arial size=2><FONT face="Times New Roman" = size=3>Newburg, PA</FONT><BR></DIV></FONT></BODY></HTML>