<html> YEP At 07:19 PM 7/27/01 -0700, you wrote: <blockquote type=cite cite>        Today I saw a new Kohler and Campbell 52" upright, ( made by Samick, of course.)  The customer was complaining about some of the notes buzzing. ( Our favorite kind of call, eh?)     I got to the house, introduced myself, and we got to the piano. He played a couple of notes, and I thought "Whoa, I'd complain too." The notes sounded weak and hollow, and fuzzy to the extreme. First I checked the bridges and termination points, no problem. Then I started checking the cabinet by putting my hands on anything I thought that might be loose. Then I tried tightening every screw I could find.     Anyway, after more than an hour of this nonsense, I moved the piano away from the wall to tighten the screws on the soundboard buttons, and to generally have a look back there. I started hitting the soundboard with the heal of my hand on the ribs. When I got to the top center of the soundboard, I could hear a clack. I then pushed on the soundboard near the center, and I could see a gap between the SB and the back-inner-frame-liner thingee. I'm going to have to get this thing back to the shop a get some glue in that gap, and then see what it sounds like.     My question to this esteemed gathering is, shouldn't this have been glued at the factory? And yet, I don't see any evidence of any glue having ever been applied to this joint.     The reason I'm asking is that I'm not a rebuilder, but I know that on a grand the SB is glued to the inner rim. Not on this upright.     This should be an easy one, just tell me if I made the right call. Kevin E. Ramsey, R.P.T. <a href="mailto:ramsey@extremezone.com">ramsey@extremezone.com</a> </blockquote> </html>