<HTML><FONT FACE=arial,helvetica><FONT SIZE=2>In a message dated 5/29/0=
3 3:30:29 PM Pacific Daylight Time, Wimblees@aol.com writes:
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<BR><BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-=
LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">
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<BR>When I had my store, we had this on the bottom of the sales and rental c=
ontracts, right under the customer's signature.
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<BR>Date of Free Tuning: _________Time________
<BR>
<BR>The free tuning is for your benefit and protection. If we do not get
<BR>a cancellation call prior to our arrival, you will forfeit the free tuni=
ng.
<BR>Call 962-5774 to reschedule the appointment.
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<BR>Very seldom did I have a no show.
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<BR>Since we also had some problems, occasionally, with people forgetting ab=
out the delivery of their piano, we also had this at the bottom of the contr=
act.
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<BR>Date of Delivery: _________Time________
<BR>The delivery is subcontracted by another company. If you are not home wh=
en they arrive, you will charged an additional $100 moving fee. Call Bill's =
Piano Moving at 621-6258 to reschedule the appointment.
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<BR>
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<BR>Wim </FONT><FONT COLOR="#000000" SIZE=3 FAMILY="SANSSERIF" FACE=
="Arial" LANG="0"></BLOCKQUOTE>
<BR></FONT><FONT COLOR="#000000" SIZE=2 FAMILY="SANSSERIF" FACE="Ar=
ial" LANG="0">
<BR>Wim,
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<BR>These are great suggestions. This way, everyone knows exactly wher=
e they stand.
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<BR>Thanks,
<BR>
<BR>Dave S.</FONT></HTML>