<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <META content="MSHTML 6.00.2800.1458" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face="Bookman Old Style" size=2>I never really understood = this "touch-up-tuning" concept.  I guess that if I were to limit myself = to unisons, that would be one thing, but I find that no matter how close a = piano is to being "in-tune," as soon as I correct one note, the others = invariably follow.  So, even on a piano that is very close, I still have to go = through all the motions that I would on an instrument that is somewhat further away.  Any thoughts from others?</FONT></DIV> <DIV><FONT face="Bookman Old Style" size=2></FONT> </DIV> <DIV><FONT face="Bookman Old Style" size=2>William R. = Monroe<BR>Madison, WI<BR>Assoc.</FONT></DIV> <BLOCKQUOTE style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: = black"><B>From:</B> <A title=pianorye@yahoo.com href="mailto:pianorye@yahoo.com">Ryan = Sowers</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A = title=pianotech@ptg.org href="mailto:pianotech@ptg.org">Pianotech</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Friday, September 17, = 2004 6:00 PM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> REMEMBER YOUR ETHICS = (was Environmental tuning mysteries: solved,hopefully)</DIV> <DIV><BR></DIV> <DIV> <DIV>List,<BR><BR><B><I><A href="mailto:Piannaman@aol.com">Piannaman@aol.com</A></I></B> wrote: = the bloody thing was so close to being in tune I almost felt badly taking = the money--well, not really..</DIV> <DIV> </DIV> <DIV>I would feel bad.  Ethically I think we are required to give = the client something for their money. If I come to a piano that just needs = a "touch-up" tuning I look forward to doing other work to improve the = piano: a quick hammer reshaping or some light voicing can do wonders.</DIV> <DIV> </DIV> <DIV>I have come to pianos that have tuning records indicating regular = tuning for many years and am surprised to find the piano barely out of tune = but with voicing that was really horrible and excessive lost motion, hammers = needing filing  etc. </DIV> <DIV> </DIV> <DIV>You are giving your client a poor value if you charge them for = service that negligibly improves the performance of the piano, i.e. tuning a = piano that is already very close. </DIV> <DIV> </DIV> <DIV>Put yourself in the client's shoes. When they pay for "tuning" = what they want is for the piano to be more fun to play: They are paying for = musical enjoyment. </DIV> <DIV> </DIV> <DIV>What do other technicians out there do when they have scheduled = an hour and a half for a tuning appointment and find the piano barely off? </DIV></DIV><BR><BR>Ryan Sowers, RPT Puget Sound Chapter<BR>Pianova = Piano Service<BR>Olympia, WA <P> <HR SIZE=1> Do you Yahoo!?<BR><A = href="http://us.rd.yahoo.com/mail_us/taglines/10/*http://promotions.yah= oo.com/new_mail/static/efficiency.html">New and Improved Yahoo! Mail</A> - Send 10MB = messages!</BLOCKQUOTE></BODY></HTML>