<HTML>In a message dated 6/9/02 1:44:10 PM !!!First Boot!!!, dnereson@dimensional.com writes: <BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">I can find out about insurance, how to deal with people on the phone, or how to build a business in other publications elsewhere.    </BLOCKQUOTE> All the technical knowledge in the world won't make you any money of you don't have good people skills, know how to keep you books, or know how to deal with customers on the phone. It has been said many times that a technician with lousy skills, but with a great personality, can make twice as much money as someone who has great skills, but has a lousy personality. Spending money on the right insurance, knowing what phone companies offer the best rates, and advice on  computer programs, are part of our business. I am not saying technical skills aren't important. But don't ignore these other skills either. Wim </HTML>