<html> At 01:28 AM 03/09/2002 -0500, I wrote: <blockquote type=cite class=cite cite>Hi Zen- So what did you do? David Skolnik</blockquote> I asked because I thought your question had raised some interesting procedural issues that only became clearer in your second posting. <blockquote type=cite class=cite cite>At 12:34 PM 02/13/2002 -0500, you  (Zen) wrote: <blockquote type=cite class=cite cite>Hear the notes change pitch while the tuning pins twist!   Hear the technician shout endless streams of obscenities!   (And it's all happening at a church near you!)   Hi Everyone --   Yesterday was one of those days.  I was called in by a church to try to tune a piano that was notorious for not staying in tune.  What I found was all of the tuning pins standing so high in the pinblock that the bottoms of the coils were 10mm from the surface of the plate.  You read right -- 10mm, or 3/10 of an inch.  (Yes, I shot pictures of this, but I still have to get the film developed.  No, I didn't swear out loud, but it wouldn't surprise me if others before me had.)   Pin torque was all over the map.  Some pins turned smoothly and didn't pose serious problems in being set.  Others were murderously tight.  Only one was bordering on loose.  What I'm wondering is, will pounding these pins to a proper height help bring about some sort of uniformity of torque or will it make the tight ones tighter still?   Concerning the tight pins -- does anyone know of any cute tricks for slightly easing that tightness?  I'm going to work on getting authorization to do the pin-pounding job, and I'd like to be able to leave some semblence of consistency of pin torque when I'm done.   Any insights would be greatly appreciated.  Thank you. Z! Reinhardt  RPT Ann Arbor  MI <a href="mailto:diskladame@provide.net">diskladame@provide.net</a></blockquote></blockquote> Later you (Zen) wrote: <blockquote type=cite class=cite cite>It was a Boston UP118 studio, maybe 5 years old.  I have a feeling that this is one of those cases that the dealer doesn't want to cover the cost of the pin-levelling because it has been so long since it was delivered ... and the manufacturer probably feels that such a procedure is part of the dealer prep process ... and the church doesn't feel they should have to pay for such a job on such a young piano. <dl> <dd>I have no idea who the technician(s) had been before me.  I got called in on the recommendation of a member of the congregation. <dd>  <dd>Z! Reinhardt  RPT <dd>Ann Arbor  MI <dd><a href="mailto:diskladame@provide.net">diskladame@provide.net</a></blockquote> </dl> Eventually I wrote: <blockquote type=cite class=cite cite>Zenster- You've always struck me as fairly reasonable.  The scenario you are describing is a nightmare waiting not to happen.  There is no way in (mood watch) that you should be projecting yourself into this situation.  Let everyone go hire lawyers.  Besides, even if you were able to fix the torque, these pianos are difficult to tune, due, in part, to what seems to be very low friction at the pressure bar.  Go find something truly constructive to do with that hammering urge.  Hmm! sounds a little like Newton. Don't you think? David Skolnik</blockquote> and Wim Blees wrote: <blockquote type=cite class=cite cite> Before proceeding I would definitely get back to the dealer on this one, and get him, or the manufacturer, to pay for the repair. I have a feeling, though, that the dealer will probably want to send his own tech to do the work, or even have the piano brought back to the store to be repaired.   </blockquote> David Neerson and (the real) Newton may not have seen or remembered the above.  The only one who should reasonably be responding to this query is...THE ZEN!  Maybe I should have posted her privately. ? David Skolnik </html>