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<DIV><FONT color=#0000ff face=Arial size=2><SPAN =
class=620522114-23022001>Almost
all keytops ( I assume you mean plastic) must be cut/filed to fit. =
Schaff
or American can supply you with keytops. Also, keytops come in =
different
thicknesses and that should be considered. Also, there are many =
shades of
"off-white". The same is true with ivory. Good
luck.</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN =
class=620522114-23022001>
<P><FONT size=2>Lance Lafargue, RPT<BR>Mandeville, LA<BR>New Orleans =
Chapter,
PTG<BR>lancelafargue@bellsouth.net</FONT> </P></SPAN></FONT></DIV>
<BLOCKQUOTE style="MARGIN-RIGHT: 0px">
<DIV align=left class=OutlookMessageHeader dir=ltr><FONT =
face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B> =
owner-pianotech@ptg.org
[mailto:owner-pianotech@ptg.org]<B>On Behalf Of </B>Bob =
Tucker<BR><B>Sent:</B>
Friday, February 23, 2001 7:45 AM<BR><B>To:</B>
pianotech@ptg.org<BR><B>Subject:</B> key tops<BR><BR></DIV></FONT>
<DIV><FONT size=2>Would any of you happen to have about a dozen key =
tops for a
1908 Steinway model K, off-white? Don't have any here
locally.</FONT></DIV>
<DIV><FONT size=2>Have a musical day,</FONT></DIV>
<DIV><FONT size=2>Karen</FONT></DIV>
<BLOCKQUOTE
style="BORDER-LEFT: #000000 2px solid; MARGIN-LEFT: 5px; =
MARGIN-RIGHT: 0px; PADDING-LEFT: 5px; PADDING-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: =
black"><B>From:</B>
<A href="mailto:cedel@supernet.com" =
title=cedel@supernet.com>Clyde
Hollinger</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A =
href="mailto:pianotech@ptg.org"
title=pianotech@ptg.org>pianotech@ptg.org</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Friday, February 23, =
2001 6:59
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Likes her old
clunker</DIV>
<DIV><BR></DIV>Ron,
<P>Two related incidents come to mind. I know an elderly woman =
who
traded in her old car for a brand new one. Within two weeks =
she
decided she wanted her old car back and returned the new car at a =
serious
loss. I guess she was happy with her final decision, and the =
same
might apply to your client.
<P>(Please note I am only a bystander in this case.) A local =
teacher
bought a new Baldwin studio piano, which she had tried and liked in =
the
store. However, when she got it to her home the voicing =
sounded very
uneven. The store sent out a couple technicians, who could =
hear the
problem but were unable to fix it. The store agreed to =
exchange the
piano for another one. This is still in progress at the =
moment, I
think. It may be that the same applies to your client. =
Most
certainly she should have played the piano before it was delivered, =
and I
assume she did that. Even so, it may seem (or actually be) =
different
in her home than it was in the store. Not an easy situation to =
deal
with; I wish you the best.
<P>Regards, <BR>Clyde Hollinger, RPT
<P>Ron & Lorene Shiflet wrote:
<BLOCKQUOTE TYPE="CITE">
<STYLE></STYLE>
<FONT size=-1>List,</FONT><FONT size=-1> I'm =
running
into a problem. A good friend and client of many years just =
couldn't
stand her old clunker of 50 years. I sold her a brand new
professional studio which is a wonderful piano.</FONT><FONT
size=-1> While we were waiting for the new =
piano to
arrive, she became very emotional about her old piano and it =
became
sentimental. Now she can't seem to enjoy her new =
piano. I'm
trying to decide the best way to deal with this.</FONT><FONT
size=-1> Her old piano is a 1950's Baldwin =
spinet, drop
action, scuffed to death, missing finish from water vases placed =
on top,
unlevel keys, poor repetition, action in need of a rebuild, sounds =
"tinny"
at best.</FONT><FONT size=-1> Her new piano is =
a 2001
Charles Walter studio, Queen Anne, Accu-tuned to A-440, absolutely =
nothing
wrong with it.</FONT><FONT size=-1> Her =
complaints
are:</FONT>
<UL>
<LI><FONT size=-1> The action is =
stiff.</FONT>
<LI><FONT size=-1> Keys are hard to =
press</FONT>
<LI><FONT size=-1> "It feels like there's =
cotton under
the keys".</FONT>
<LI><FONT size=-1> The notes don't ring when =
you let
off the key (go figure).</FONT>
<LI><FONT size=-1> Keys don't repeat ( we'll =
look into
this, but it didn't happen at the =
tuning)</FONT>
<LI><FONT size=-1> The sound just isn't real =
bright.</FONT>
<LI><FONT size=-1> Won't play loud unless =
you
pound.</FONT> </LI></UL><FONT size=-1>I've worked for dealers =
before who
had customers so accustomed to their old clunker that they hated =
the good
piano. All of you tasteful technicians, how do you deal with =
this. Remember, she's female and it's an emotional =
thing. I
told her to play on it for 2 weeks and get used to the feel, and =
then I'll
come out.</FONT> <FONT size=-1>Ron</FONT> <FONT =
size=-1><A
=
href="mailto:rshiflet@eaznet.com">rshiflet@eaznet.com</A></FONT> <=
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