<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"> <html> <head> <meta content="text/html;charset=ISO-8859-1" http-equiv="Content-Type"> <title></title> </head> <body bgcolor="#ffffff" text="#000000"> Did you and customer agree on the need and actually start the work immediately ?<br> Were you able to give her an idea how much job would cost ?  In my experience, <br> most people are not  that quick to agree to  a job which would  come to much more<br> money than a tuning, on the first visit . Though it has happened to me , also, but a normal<br> tuning turning into a $ 2 or $ 300.00 job, is not the usual occurance.  Maybe I'm not that<br> good a sales person.  Just curious.<br> <br> Carl / Winnipeg<br> <br> <br> <br> Stéphane Collin wrote: <blockquote cite="mid000c01c604cf$49910520$aa844157@ordinateursteph" type="cite"> <meta http-equiv="Content-Type" content="text/html; "> <meta content="MSHTML 6.00.2900.2802" name="GENERATOR"> <style></style> <div><font face="Arial">hihi</font></div> <div><font face="Arial">nice story</font></div> <div> </div> <div><font face="Arial">Stéphane.</font></div> <blockquote style="border-left: 2px solid rgb(0, 0, 0); padding-right: 0px; padding-left: 5px; margin-left: 5px; margin-right: 0px;" dir="ltr"> <div style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">----- Original Message ----- </div> <div style="background: rgb(228, 228, 228) none repeat scroll 0%; -moz-background-clip: initial; -moz-background-origin: initial; -moz-background-inline-policy: initial; font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"><b>From:</b> <a title="tune4u@earthlink.net" href="mailto:tune4u@earthlink.net">Alan Barnard</a> </div> <div style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"><b>To:</b> <a title="pianotech@ptg.org" href="mailto:pianotech@ptg.org">Pianotech</a> </div> <div style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"><b>Sent:</b> Monday, December 19, 2005 7:57 PM</div> <div style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"><b>Subject:</b> [Norton AntiSpam] Unintended Results</div> <div><br> </div> <p> </p> <div>Had a new customer on a referral from a referral from a referral from a referral--always gratifying. Arrived to find a crummy old Wurly console in bad shape. But since the customer (wife of an Army colonel which explains the reference to "one more move") is a good player and is in this chain of referrals, I took pains to make necessary repairs, minor regulation, a little tone work, pitch raise and two-pass tuning. It ended up a much happier piano than when I arrived. During the job, she asked if I knew of a decent grand for sale. We discussed several options, including a beautiful S&S M that I know is for sale at a decent price. She got excited and wrote down all the info I was giving her. Today I got the following note in the mail ...</div> <div> </div> <div><img alt="" src="cid:part1.00060007.09000509@shaw.ca" align="bottom" border="0" hspace="0"></div> <div> </div> <div>Screwed up again!!! </div> <div> </div> <div>I had a chance to get a much nicer piano in my customer base and messed it up by making her piano acceptable to her. Rats.</div> <div> </div> <div>Only kidding ... sort of.</div> <div> </div> <div>Alan Barnard</div> <div>Salem, Missouri</div> <div> </div> </blockquote> </blockquote> <br> </body> </html>