<HTML>In a message dated 07/07/2002 7:04:33 PM Eastern Daylight Time, sckline@attbi.com writes: <BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">I've put off getting a cell phone</BLOCKQUOTE> Susan, A friend told me long ago,when a customer calls,usually the first person they talk to will get the buisness.So believing this,I say it will pay for it's self very soon.Plus it's so convenient,when you have bad directions to a first time client,or trouble.Also,I have gotten stumped by a piano problem before,and will call a fellow technician for advice,without leaving the piano,or bothering the customer. Best, Hazen Bannister</HTML>