<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <META content="MSHTML 6.00.2713.1100" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY style="FONT-FAMILY: Times New Roman" text=#000000 = bgColor=#ffffff> <DIV>>Twenty minutes later they all came back _with their teacher_ to = make sure I wasn't going to >voice the piano down.  Another reminder = that while we have our opinions, the people who are >doing the playing = have to have the final say.</DIV> <DIV> </DIV> <DIV><STRONG><FONT face="Arial Rounded MT Bold" size=2>AMEN = Dave..it's been my experiences to date that if the customer is asking, then there's reason = for in-depth discussion..if YOU suggest that maybe we can 'do this or do = that' to the voice, it is _usually_ met, again, my experiences, with a NO = verdict,no matter what the shape of the hammers are, no matter how tactful you are, = and no matter how professionally you approach the = situation.</FONT></STRONG></DIV> <DIV><STRONG><FONT face="Arial Rounded MT Bold" size=2></FONT></STRONG> </DIV> <DIV><STRONG><FONT face="Arial Rounded MT Bold" size=2>If someone = reading this can tell me what their 'magic' method is for getting a piano from = sounding like a bucket of broken glass to something resembling a piano, I'm listening. = There's a few 'buckets' out here that could be better if they were 'properly maintained'.</FONT></STRONG></DIV> <DIV><STRONG><FONT face="Arial Rounded MT Bold" size=2></FONT></STRONG> </DIV> <DIV><STRONG><FONT face="Arial Rounded MT Bold" size=2>AMEN,</FONT></STRONG></DIV> <DIV><STRONG><FONT face="Arial Rounded MT Bold" size=2>Phil</FONT></STRONG></DIV> <DIV><STRONG><FONT face="Arial Rounded MT Bold" size=2></FONT></STRONG> </DIV> <DIV><STRONG><FONT face="Arial Rounded MT Bold" size=2></FONT></STRONG> </DIV> <DIV> </DIV> <DIV><STRONG><FONT face="Arial Rounded MT Bold" size=2></FONT></STRONG> </DIV></BODY></HTML>