<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<html xmlns:v="urn:schemas-microsoft-com:vml" =
xmlns:o="urn:schemas-microsoft-com:office:office" =
xmlns:w="urn:schemas-microsoft-com:office:word" =
xmlns:st1="urn:schemas-microsoft-com:office:smarttags" =
xmlns="http://www.w3.org/TR/REC-html40">
<head>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; =
charset=Windows-1252">
<meta name=ProgId content=Word.Document>
<meta name=Generator content="Microsoft Word 10">
<meta name=Originator content="Microsoft Word 10">
<link rel=File-List href="cid:filelist.xml@01C34853.0EA0A3C0">
<o:SmartTagType =
namespaceuri="urn:schemas-microsoft-com:office:smarttags"
name="State"/>
<o:SmartTagType =
namespaceuri="urn:schemas-microsoft-com:office:smarttags"
name="City"/>
<o:SmartTagType =
namespaceuri="urn:schemas-microsoft-com:office:smarttags"
name="place"/>
<!--[if gte mso 9]><xml>
<o:OfficeDocumentSettings>
<o:DoNotRelyOnCSS/>
</o:OfficeDocumentSettings>
</xml><![endif]--><!--[if gte mso 9]><xml>
<w:WordDocument>
<w:SpellingState>Clean</w:SpellingState>
<w:GrammarState>Clean</w:GrammarState>
<w:DocumentKind>DocumentEmail</w:DocumentKind>
<w:EnvelopeVis/>
<w:Compatibility>
<w:UseFELayout/>
</w:Compatibility>
<w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel>
</w:WordDocument>
</xml><![endif]--><!--[if !mso]>
<style>
st1\:*{behavior:url(#default#ieooui) }
</style>
<![endif]-->
<style>
<!--
/* Font Definitions */
@font-face
        {font-family:SimSun;
        panose-1:2 1 6 0 3 1 1 1 1 1;
        mso-font-alt:\5B8B\4F53;
        mso-font-charset:134;
        mso-generic-font-family:auto;
        mso-font-pitch:variable;
        mso-font-signature:3 135135232 16 0 262145 0;}
@font-face
        {font-family:"\@SimSun";
        panose-1:2 1 6 0 3 1 1 1 1 1;
        mso-font-charset:134;
        mso-generic-font-family:auto;
        mso-font-pitch:variable;
        mso-font-signature:3 135135232 16 0 262145 0;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {mso-style-parent:"";
        margin:0in;
        margin-bottom:.0001pt;
        mso-pagination:widow-orphan;
        font-size:12.0pt;
        font-family:"Times New Roman";
        mso-fareast-font-family:SimSun;}
a:link, span.MsoHyperlink
        {color:blue;
        text-decoration:underline;
        text-underline:single;}
a:visited, span.MsoHyperlinkFollowed
        {color:blue;
        text-decoration:underline;
        text-underline:single;}
p
        {mso-margin-top-alt:auto;
        margin-right:0in;
        mso-margin-bottom-alt:auto;
        margin-left:0in;
        mso-pagination:widow-orphan;
        font-size:12.0pt;
        font-family:"Times New Roman";
        mso-fareast-font-family:SimSun;}
span.EmailStyle18
        {mso-style-type:personal-reply;
        mso-style-noshow:yes;
        mso-ansi-font-size:10.0pt;
        mso-bidi-font-size:10.0pt;
        font-family:Arial;
        mso-ascii-font-family:Arial;
        mso-hansi-font-family:Arial;
        mso-bidi-font-family:Arial;
        color:navy;}
span.SpellE
        {mso-style-name:"";
        mso-spl-e:yes;}
span.GramE
        {mso-style-name:"";
        mso-gram-e:yes;}
@page Section1
        {size:8.5in 11.0in;
        margin:1.0in 1.25in 1.0in 1.25in;
        mso-header-margin:.5in;
        mso-footer-margin:.5in;
        mso-paper-source:0;}
div.Section1
        {page:Section1;}
-->
</style>
<!--[if gte mso 10]>
<style>
/* Style Definitions */
table.MsoNormalTable
        {mso-style-name:"Table Normal";
        mso-tstyle-rowband-size:0;
        mso-tstyle-colband-size:0;
        mso-style-noshow:yes;
        mso-style-parent:"";
        mso-padding-alt:0in 5.4pt 0in 5.4pt;
        mso-para-margin:0in;
        mso-para-margin-bottom:.0001pt;
        mso-pagination:widow-orphan;
        font-size:10.0pt;
        font-family:"Times New Roman";}
</style>
<![endif]--><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body bgcolor=white lang=EN-US link=blue vlink=blue =
style='tab-interval:.5in'>
<div class=Section1>
<p class=MsoNormal><font size=2 face=Arial><span =
style='font-size:10.0pt;
font-family:Arial'>Mike <span class=SpellE>Kurta</span> said: =
A good way to describe the plastic parts to the owner is to make a =
comparison
to dry pretzels. They both break very =
easily.......</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span =
style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span =
style='font-size:
12.0pt'>I always hand the client one of the offending elbows or flanges =
and a
little pair of pliers. I ask them to just break off a just a little =
piece<span
class=GramE>..</span> When the whole thing crumbles to dust, the =
typical
reaction is: “(Pause) … oh, wow.” We do this outside, by the
way.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span =
style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=3 face="Times =
New Roman"><span
style='font-size:12.0pt'>Makes a very convincing demonstration of the =
gravity
of the problem.</span></font></span><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span =
style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color=navy face=Arial><span =
style='font-size:
10.0pt;font-family:Arial;color:navy;mso-no-proof:yes'>Alan R. =
Barnard</span></font><font
color=navy><span =
style='color:navy;mso-no-proof:yes'><o:p></o:p></span></font></p>
<p class=MsoNormal><st1:place><st1:City><font size=2 color=navy =
face=Arial><span
=
style='font-size:10.0pt;font-family:Arial;color:navy;mso-no-proof:yes'>=
Salem</span></font></st1:City><font
size=2 color=navy face=Arial><span =
style='font-size:10.0pt;font-family:Arial;
color:navy;mso-no-proof:yes'>, </span></font><st1:State><font size=2
color=navy face=Arial><span =
style='font-size:10.0pt;font-family:Arial;
=
color:navy;mso-no-proof:yes'>MO</span></font></st1:State></st1:place><o:p=
></o:p></p>
</div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
</div>
</body>
</html>
<BR>
<P><FONT SIZE=2>---<BR>
Incoming mail is certified Virus Free.<BR>
Checked by AVG anti-virus system (http://www.grisoft.com).<BR>
Version: 6.0.495 / Virus Database: 294 - Release Date: 6/30/2003<BR>
</FONT> </P><BR>
<P><FONT SIZE=2>---<BR>
Outgoing mail is certified Virus Free.<BR>
Checked by AVG anti-virus system (http://www.grisoft.com).<BR>
Version: 6.0.495 / Virus Database: 294 - Release Date: 6/30/2003<BR>
</FONT> </P>