<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <META content="MSHTML 5.50.4807.2300" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial size=2>Hi guys, I have a customer with an = entry level Pearl River Grand. </FONT></DIV> <DIV><FONT face=Arial size=2>A month ago I went to tune the piano = and found the damper lift tray disconnected on the right hand side. The pin had walked = out.</FONT></DIV> <DIV><FONT face=Arial size=2>I reinserted the pin and put some = gaffers tape over the hole and all seemed well.</FONT></DIV> <DIV><FONT face=Arial size=2>Just got the call... same thing again. </FONT></DIV> <DIV><FONT face=Arial size=2>Any suggestions on a more permanent = fix? The piano is still under warranty I'm sure.</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>thanks,</FONT></DIV> <DIV><FONT face=Arial size=2>Rick Ucci/Ucci Piano</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV></BODY></HTML>