<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <META content="MSHTML 6.00.2900.2180" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial size=2>Hi Ric,</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>I work for a Yamaha dealer too, and I = often see yamahas out of the box, and until now, I've never seen such regulation = problems on one of their grand pianos.</FONT></DIV> <DIV><FONT face=Arial size=2>There are things to check of course, = but I don't remember having spent 15 hours to get the good regulation and voicing on = a new yamaha grand piano.</FONT></DIV> <DIV><FONT face=Arial size=2>That's a strange story.</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>But maybe people have similar = experiences like you had this week end.</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Is it imaginable that one of their = pianos has been lost in their final regulation process? Maybe they forgot this serial = number and it has been packed without its final inspection.</FONT></DIV> <DIV><FONT face=Arial size=2>But I think Yamaha is too big and = serious a factory to forget on of their pianos, right?</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Do you know if this piano has made a = stop in Germany (I think there is a yamaha basement, there, right?)</FONT></DIV> <DIV><FONT face=Arial size=2>There are Yamaha HQ in France, so the = grand pianos are checked there before being sent in the shops. </FONT></DIV> <DIV><FONT face=Arial size=2>At least it is the case for the S Series.</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Quentin</FONT></DIV></BODY></HTML>