<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=US-ASCII"> <META content="MSHTML 6.00.2900.2802" name=GENERATOR></HEAD> <BODY id=role_body style="FONT-SIZE: 10pt; COLOR: #000000; FONT-FAMILY: = Arial" bottomMargin=7 leftMargin=7 topMargin=7 rightMargin=7><FONT id=rol= e_document face=Arial color=#000000 size=2> <DIV> <DIV> <DIV>Good points, one and all, Terry.  The problem now is the lag time between bracket ordering and bracket arrival on your doorstep.  That's = the part I don't like.  The work is great experience.  </DIV> <DIV> </DIV> <DIV> <DIV>Phil, I know the previous technician.  He serviced the piano since= it was new.  Finding out the info I need to know about this piano shouldn'= t be difficult, as he keeps good records.</DIV> <DIV> </DIV> <DIV>I've learned from Pam at YC that the brackets are coming in basically o= ne size.  The ones I tried out the other day are what's available, and the= likelhood is that they will need shims to fit properly to the keyframe.&nbsp= ; </DIV> <DIV> </DIV> <DIV>Thanks guys,</DIV> <DIV> </DIV> <DIV>Dave</DIV> <DIV> </DIV> <DIV> </DIV></DIV> <DIV>In a message dated 2/24/2006 5:35:46 A.M. Pacific Standard Time, mfarrel2@tampabay.rr.com writes:</DIV> <BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: blue 2px solid"><= FONT style="BACKGROUND-COLOR: transparent" face=Arial color=#000000 size= =2> <DIV><FONT size=3>Dave - You've got to learn to do a full 360 attitude-adjustment on this subject!  ;-)   </FONT></DIV> <DIV><FONT size=3></FONT> </DIV> <DIV><FONT size=3>YCs are nothing to worry about, they are something to celebrate! When I get a call from a new customer to tune their YC grand the anticipation starts. When I find out that the serial number= begins with a zero, I start panting softly. When I find hammers blocking I= start salivating. And when the customer tells me that the last tech found = the same problem previously and kept having to "adjust something in there= " I, I, - no, get your mind out of the gutter - my eyes start rolling over and spinning like a slot machine with dollar signs!</FONT></DIV> <DIV><FONT size=3></FONT> </DIV> <DIV><FONT size=3>End result: replace brackets - they pay you and <U>they</U> seek reimbursement from YC - and do a full regulation - p= lus tuning, etc. - usually ends up well over a grand for a bunch of very fun w= ork! No doubt about it, YC expanding brackets are an opportunity!</FONT></DIV> <DIV><FONT size=3></FONT> </DIV> <DIV><FONT size=3>I find that if you explain the situation thoroughly to= the customer, and what the other tech was doing, and that most new pianos will= need a regulation after a few years of break-in anyway, they are usually v= ery appreciative that you have finally gotten to the bottom of the cause of th= e troubles they have been having with that darn piano for so many years.</FONT></DIV> <DIV><FONT size=3></FONT> </DIV> <DIV><FONT size=3>Terry Farrell</FONT></DIV></FONT></BLOCKQUOTE></DIV> <DIV></DIV></DIV> <DIV> </DIV> <DIV><FONT lang=0 face=Arial size=2 FAMILY="SANSSERIF" PTSIZE="10"= >Dave Stahl<BR><BR>Dave Stahl Piano Service<BR>650-224-3560<U><BR><A href="http://www.dstahlpiano.net/">http://dstahlpiano.net/</A></U></FONT><= /DIV></FONT></BODY></HTML>