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<DIV><FONT size=2></FONT><FONT face=Arial>I don't think anyone owes =
anyone an
apology.</FONT></DIV>
<DIV><FONT face=Arial></FONT> </DIV>
<DIV><FONT face=Arial>Terry Farrell</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>----- Original Message ----- </FONT>
<DIV><FONT face=Arial size=2>From: "Joseph Garrett" <</FONT><A
href="mailto:joegarrett@earthlink.net"><FONT face=Arial
size=2>joegarrett@earthlink.net</FONT></A><FONT face=Arial
size=2>></FONT></DIV>
<DIV><FONT face=Arial size=2>To: <</FONT><A
href="mailto:pianotech@ptg.org"><FONT face=Arial
size=2>pianotech@ptg.org</FONT></A><FONT face=Arial =
size=2>></FONT></DIV>
<DIV><FONT face=Arial size=2>Sent: Thursday, November 06, 2003 7:36
PM</FONT></DIV>
<DIV><FONT face=Arial size=2>Subject: Terry's Irate =
Customer</FONT></DIV></DIV>
<DIV><FONT face=Arial><BR><FONT size=2></FONT></FONT></DIV><FONT =
face=Arial
size=2>> Terry said:"She insisted on paying me, which I did not =
argue about.
She was<BR>> thrilled =<BR>> and asked me if I could clean the =
strings and
soundboard next time I =<BR>> tune the piano.<BR>> <BR>> =
All's well
that ends well."<BR>> <BR>> Terry Farrell<BR>> <BR>> =
Terry,<BR>>
No where in there do I see an apology!!!!! I'd not put her in my data
base<BR>> as a repeat customer, for that reason.<BR>> Best
Regards,<BR>> <BR>> Joe Garrett, RPT, (Oregon)<BR>> Captain, =
Tool
Police<BR>> Squares Are I<BR>> <BR>> <BR>>
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