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<DIV><FONT style="BACKGROUND-COLOR: transparent" face=Arial color=#000=
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face=Arial size=3> Yes & by in large mine were mostly positive=
as well
with the exception of a few tense words about the deadline concerning parts
being returned & I had to go over her head once to get her to back=
off. I didn't concder that occasion very good personal
service.</FONT></FONT></DIV>
<DIV><FONT style="BACKGROUND-COLOR: transparent" face=Arial color=#000=
000><FONT
face=Arial size=3> Defective parts are defective=
wether
it's 30 or 60 days. I don't consider giving a faithful client a hard t=
ime
on such an issue personal service. That's where I'm coming
from</FONT></FONT></DIV>
<DIV><FONT size=3> Regards</FONT></DIV>
<DIV><FONT size=3> Dale Erwin</FONT></DIV>
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size=2><FONT face=Arial size=2> I had nothing but good experienc=
es with
Shannon.</FONT></DIV>
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<DIV><FONT face=Arial size=2>Barbara Richmond,
RPT</FONT></DIV></FONT></BLOCKQUOTE></DIV>
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