<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD><TITLE></TITLE> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <META content="MSHTML 5.50.4522.1801" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial>Hi List</FONT></DIV> <DIV><FONT face=Arial>Thank you once again, all who answered my query.</FONT></DIV> <DIV><FONT face=Arial>My problem, has been speedily resolved, by Mr. = Thomas Malone, at Baldwin Tech Support. The person whom I had been trying to = contact, had left the company, resulting in me not getting an answer, to my request.</FONT></DIV> <DIV><FONT face=Arial>Regards,</FONT></DIV> <DIV> </DIV> <DIV>John M. Ross<BR>Windsor, Nova Scotia, Canada<BR><A href="mailto:piano.tech@ns.sympatico.ca">piano.tech@ns.sympatico.ca</A>= </DIV> <DIV style="FONT: 10pt arial">----- Original Message ----- <DIV style="BACKGROUND: #e4e4e4; font-color: black"><B>From:</B> <A title=agilreath@mindspring.com = href="mailto:agilreath@mindspring.com">Allan L. Gilreath, RPT</A> </DIV> <DIV><B>To:</B> <A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV> <DIV><B>Sent:</B> Monday, April 16, 2001 10:16 PM</DIV> <DIV><B>Subject:</B> RE: Baldwin Tech Support</DIV></DIV> <DIV><BR></DIV> <P><FONT size=2>John,<BR><BR>Try <A href="mailto:tech.service@bpao.com">tech.service@bpao.com</A>,   = <A href="mailto:thomas.malone@bpao.com">thomas.malone@bpao.com</A>, <A href="mailto:russell.schmidt@bpao.com">russell.schmidt@bpao.com</A> or = <A href="mailto:stacy.yoak@bpao.com">stacy.yoak@bpao.com</A>.  I'm = not sure if "toll-free" numbers work all the way from up there but the direct line = to tech service is: 877 889-4805.  They were closed Friday and = today (I tried to call about something as well.)<BR><BR>Allan<BR>Allan L. Gilreath, RPT<BR>Assistant Director - TEAM2001<BR>July 11-15, 2001 - Reno, NV<BR>agilreath@mindspring.com<BR><A target=_blank href="http://www.ptg.org/conv.htm">http://www.ptg.org/conv.htm</A><BR>D= irector: Laura Olsen, RPT<BR>Assistant Directors: Allan Gilreath, RPT - Gary = Neie, RPT - Dale Probst, RPT<BR><BR>-----Original Message-----<BR>From: owner-pianotech@ptg.org [<A href="mailto:owner-pianotech@ptg.org">mailto:owner-pianotech@ptg.org</A= >]On Behalf<BR>Of John Ross<BR>Sent: Monday, April 16, 2001 6:32 PM<BR>To: Pianotech@Ptg.Org<BR>Subject: Baldwin Tech Support<BR><BR><BR>Hi = List,<BR>Does anyone have a name at @bpao.com, so that a tech support<BR>person will = get an e-mail?<BR>If so I would appreciate it.<BR>Since Kent left, I have had = no success in getting a reply.<BR>Thank you.<BR>Regards,<BR>John M. Ross<BR>Windsor, Nova Scotia, Canada<BR>piano.tech@ns.sympatico.ca<BR></FONT></P></BODY></HTML>