<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <META content="MSHTML 6.00.2800.1505" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial size=2>Pascal said: "<FONT face="Times New = Roman" size=3>It's a screw that can be turned by hand. They have a big metal = piece that you can turn by hand instead of using a screw driver.<FONT face=Arial size=2>"</FONT></FONT></FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Pascal,</FONT></DIV> <DIV><FONT face=Arial size=2>Getting pertinent information out of = you is like pulling teeth!<G> What you have described is called "Wing Bolt" or = "Wing Screw". However, I do not recall any such on any Steinway, ever. Yamahas = and Kawais, yes.</FONT></DIV> <DIV><FONT face=Arial size=2>Please explain where this "wing = screw/bolt" would be located on the piano.<G></FONT></DIV> <DIV><FONT face=Arial size=2>Regards,</DIV> <DIV><BR></DIV></FONT> <DIV><FONT face=Arial size=2>Joe Garrett, R.P.T.<BR>Captain, Tool Police<BR>Squares R I</FONT></DIV></BODY></HTML>