<HTML>List, I am thrilled.  I finally had the opportunity to show the owner of = a store that I do work for what the difference between a "tweaked" piano(as = he calls it) and one that has been merely floor "tooned!"   The owner has opened a new store, and in it are many pianos FOB.  S= ome haven't been unwrapped yet.  Today there were two Kawai grands side= by side, one an RX-2(6 feet, I believe), and an RX-3(slightly larger). &nbs= p;I assume that the actions in each piano are pretty much the same mechanism= .  The RX-2 was already unwrapped, and had probably been tooned once. &= nbsp;The RX-3's action was still tied up and the action blocked with packing= materials. I set about checking regulation on the six footer.  As usual, the r= ep springs were  jumpy.  I regulated the let-off, drop, and balanc= iers, then gave it the quick lube recommended by David Love on this list a w= hile back:  Pro-Tek on all the balance rail and front rail pins, teflon= powder burnished in the knuckles.  Lubed the glides, put the action ba= ck in and tuned it.  This all took about two hours.   I then unpacked the RX-3 that was next to the one I'd worked on, and sat= down to play it.  I was absolutely stunned at the difference between t= he before and the after.  I used to think that pianos out of the crate = were "acceptable."  My thinking has changed.  The small amount of = work I did on the action made the RX-2 positively fluid and responsive. I was happy to have the opportunity to show the owner--a non-pianist who= noticed the difference despite his lack of playing ability-- what a differe= nce a small amount of prep can make.  I will be a much happier tech now= that I have a little more of a green light to get these things operating th= e way they're supposed to.  Halleleujah! Just though I'd share my joy with y'all!  Wish I was in Dallas... Dave Stahl</HTML>