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<DIV>My dear Aunt Piannagonebad lives in Saskatoon. I do not live in =
your area.
I told her that I know of a very reputable, ethical, skilled and =
talented
piano rebuilder in her area. But I gave her your name instead.
;-) (Humor Roger, humor!) I gave you a call and =
told you
to expect a call my dear auntie. She signs a contract with you for you =
to do a
complete job. $30,000 Canadian. Clearly, you have this work becuase I =
sent it to
you. Do you have a method to make me really happy? Or do I just go =
to bed
tonight feeling all warm and fuzzy inside, but no T-bone for dinner? Who =
knows,
I might have an Uncle Piannasoontogobad in Sutherland!</DIV>
<DIV> </DIV>
<DIV>Keeping Cool in Tampa</DIV>
<DIV>Terry Farrell <SPAN =
id=__#Ath#SignaturePos__></SPAN> </DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: =
black"><B>From:</B>
<A title=baldyam@sk.sympatico.ca =
href="mailto:baldyam@sk.sympatico.ca">jolly
roger</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A =
title=pianotech@ptg.org
href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Thursday, August 30, 2001 =
2:00
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: referall fees; =
last gasp
(really)</DIV>
<DIV><BR></DIV>Hi
=
Terry,<BR> &nb=
sp;
The short answer is no. As a general rule of thumb, if the =
action or
components are brought into the shop we will agree on a price to the =
customer
with the tech involved, and work from there. We get all kinds of =
pedal
lyres and legs to repair and we don't know in advance what the labour =
is going
to be. Things like rebushing and keytops is straight =
forward.<BR>A
complete rebuilding job, we like to deal with the customer directly, =
too many
things can go wrong with the estimate.<BR>Regards Roger<BR><BR>PS The =
key is
building a good trusting relationship with the other tech, and do =
first class
work. He does not want to get caught with your =
mistakes.<BR><BR>At 01:13
PM 8/30/01 -0400, you wrote: <BR>
<BLOCKQUOTE cite type="cite">Hi Roger. I'm very interested in =
developing my
shop work for the trade business. I understand the example below. Do =
you use
the same system for a complete rebuild of the $10,000 to $25,000 =
nature?
Does the referring tech get 20% of that work? Seems to me that =
$2,000 to
$5,000 for the referral is steep. But of course that is the view =
from my
vantage point (as the one that would be shelling out the referral =
fee).
Seems to me there should be a formula for reduced percentage as =
total
project budget goes up. What is your (or anyone else) take on that?
Thanks.<BR><BR>Terry Farrell
<BLOCKQUOTE><FONT size=4>
<DL>
<DD>----- Original Message ----- <FONT size=4>
<DD>From:</B><FONT size=4> <A
href="mailto:baldyam@sk.sympatico.ca"><FONT size=4>jolly =
roger</A><FONT
size=4> <FONT size=4>
<DD>To:</B><FONT size=4> <A =
href="mailto:pianotech@ptg.org"><FONT
size=4>pianotech@ptg.org</A><FONT size=4> <FONT size=4>
<DD>Sent:</B><FONT size=4> Thursday, August 30, 2001 11:45 =
AM<FONT
size=4>
<DD>Subject:</B><FONT size=4> Re: referall fees; last =
gasp<BR><BR>
<BLOCKQUOTE cite type="cite"></FONT><FONT face=arial =
size=2>
<DD>I believe the price the jobber charges the customer is =
none of our
business.
<DD>If a jobber wants to give someone a break and not make =
anything on
a job
<DD>that's his prerogative, how can that be unethical? =
<BR><BR>
<DD>David Koelzer </FONT></DD></BLOCKQUOTE><FONT size=3>
<DD>Hi David,
=
<DD> &nb=
sp;
I thought we were talking about what a jobber charges a fellow =
piano
tech. Since we do quite a few jobs for piano techs in the
area. I sure as heck don't want them quoting below =
my
customer quoted prices, by passing their discount along to =
the
consumer.
<DD>It make's it look as if we are gouging, in the customers =
eyes, and
we have had this happen.<BR><BR>
<DD>Here's the full story. We charge $250.Cnd to recover a =
set of
keys, we quote a customer. Simple eh! Piano =
tech comes
into the shop with a set of keys about a month later, we =
complete the
work bill the tech $250 less 20%.
<DD>Run into the customer, who procedes to tell me that we over =
charge,
she had got the job done by some one else for $200.
<DD>Since we had done the work, I was not too
impressed. The tech had just used his discount to =
under bid
my self and others.
<DD>Needless to say we now decline any business from =
him.
Since we spell this out to any tech coming into the shop, for =
jobs like
this. I consider the individual as being =
unethical.
<DD>By giving tech's in the area breaks like this, we get a lot =
of
rebuilding referals. I would also decline work from techs =
that
would want to mark up our services by an unreasonable amount,.
<DD>Just my thought's on the issue.
<DD>Roger</DD></DL></BLOCKQUOTE><BR><BR></FONT>
=
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