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<DIV><FONT face=Arial>I wish I had the problem of too many tuning =
appointments
:)</FONT></DIV>
<DIV><FONT face=Arial>Marshall</FONT></DIV>
<DIV><FONT face=Arial>ps. I'm still passing out cards, advertising, =
talking to
you guys on the list. I'm getting some tunings here and
there.</FONT></DIV>
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<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: =
black"><B>From:</B>
<A title=pianolady50@peoplepc.com
href="mailto:pianolady50@peoplepc.com">pianolady50@peoplepc.com</A> =
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A =
title=pianotech@ptg.org
href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, February 08, =
2006 8:31
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: What's a fair =
price to
charge for tuning a piano</DIV>
<DIV><BR></DIV>
<DIV><FONT face=Arial size=2>Okay, my thoughts on =
this! Most
people do not want to wait more than a few weeks for an =
appointment.
Part of customer service is just that - service. You need to =
please the
customer by being able to make an appointment within a reasonable =
length of
time. As a tech you can only service X number of pianos per
day/week. As a customer, waiting longer than three weeks is too =
long (my
opinion). So, once you get too booked, how do you control =
it?
Price. You tune fewer pianos, have more time for your customers =
and
yourself and earn the same amount of money (or more).</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Debbie</FONT></DIV>
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<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: =
black"><B>From:</B>
<A title=pianotune05@comcast.net
href="mailto:pianotune05@comcast.net">pianotune05@comcast.net</A> =
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A =
title=pianotech@ptg.org
href="mailto:pianotech@ptg.org">Pianotech List</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, February 08, =
2006 5:07
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: What's a fair =
price to
charge for tuning a piano</DIV>
<DIV><BR></DIV>
<DIV><FONT face="Arial, Helvetica, sans-serif">I'm =
curious,</FONT></DIV>
<DIV><FONT face=Arial>Why would it be a bad thing to be booked =
well in
advance. I know a guy who 's booked 6 weeks or so in =
advance. I
think that would be a good thing, and knowing my financial =
situation, I sure
wish I was booked solid.</FONT></DIV>
<DIV><FONT face=Arial>Marshall</FONT></DIV>
<DIV> </DIV>
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style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #1010ff =
2px solid">--------------
Original message -------------- <BR>From: <A
href="mailto:A440A@aol.com">A440A@aol.com</A> <BR><BR>> =
Joseph writes:
<BR>> <BR>> << Whe I facture that sales tax, car =
<BR>>
<BR>> expenses (tolls, gas, etc.) and travel time are <BR>> =
<BR>>
deducted from the gross fee, I do not see how I can <BR>> =
<BR>>
charge less than $100 for a basic tuning. >> <BR>> =
<BR>> In
the beginning, you will have to charge little enough to simply =
attract the
<BR>> customers that are price shopping. You will want to move =
out of
this category <BR>> as fast as you can. You will do this by =
impressing
enough customers so that <BR>> word of mouth, (is there =
anywhere else
words come from?, uh, I know a couple <BR>> of people that talk =
out
their a. ahhhh, well, I'll just let that be), begins <BR>> to =
fill your
schedule. <BR>> As soon as you realize that you are missing =
customers
b! ecause you don't <BR>> have time to get to them, you will =
realize
that you are not charging enough. <BR>> You will then raise =
your price
until you have more time than customers, oops, <BR>> charging =
too much?
You will know if your calls begin to drop off. (or maybe <BR>> =
you let
your quality slip). <BR>> Return customers are the lifeblood of =
a
service business, unless you <BR>> advertise so heavily that =
you don't
need them, (hard to do). Do what you can to <BR>> make your =
customers
feel like they got their money's worth. Customers usually <BR>> =
don't
think in terms of dollars, but rather, what value they think they =
are
<BR>> receiving. Also remember that 90% of communication is =
non-verbal,
so if you are <BR>> confident that your price and the quality =
of your
service are equal, your <BR>> body language, tone of voice, and =
general
bearing will put the customer at ease. <BR>> A long term tech, =
with a
large body of work and customers behind th! em, <BR>> will =
comfortably
charge more than the beginner. In Nashville, the price of a =
<BR>>
tuning varies from $60 to $130, depending on who is doing it. I =
have
customers <BR>> that feel much better paying me twice as much =
as the
last tuner they employed. <BR>> <BR>> If you are booked two =
months
in advance, you are not charging enough. <BR>> If your phone is =
not
ringing, you may be pricing yourself too high. The only <BR>> =
way to
find your comfort zone is to get in the business and learn. =
<BR>> good
luck, <BR>> <BR>> <BR>> Ed Foote RPT <BR>>
http://www.uk-piano.org/edfoote/index.html <BR>>
www.uk-piano.org/edfoote/well_tempered_piano.html <BR>> =
<BR>>
_______________________________________________ <BR>> Pianotech =
list
info: https://www.moypiano.com/resources/#archives
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