<html> <body> Be prepared to sell a pitch-correction, a full regulation and voicing...Sounds like this one will be fully un-prepped.  Explain how new piano wire stretches rapidly and how tuning stability is a function of the number of tunings a new piano gets.  They can keep it in good tune by tuning more frequently at first or they can deal with instability for a few years. I'm not sure if this model has the slow close hinges on the fall-board.  They're not RPT proof ;-)  Check for packing in the trap-work.  Most likely there is a strip of wood tied over the hammers or styrofoam loose over the hammers.  Watch out for a capstan on the hammer rail wound up into the pin-block.  I don't know if Yamaha is doing this too. Above all, have fun. Andrew Anderson At 01:05 PM 1/2/2006, you wrote: <blockquote type=cite class=cite cite="">I have recently been asked by I piano dealer in NY (I live in GA) to go and remove the packing material from under the action of a new Yamaha GB1 that was recently delivered to one of their customers.  I have no dealer prep experience, but have been told that all I have to do is to remove the action and the packing material will drop out and thus allow the action to play.   Is this true and all I need to know in order to do the job?  Like, are there any extra steps involved in getting the action out of the piano for the first time?  Any help will be appreciated - I am scheduled to do the job tomorrow.   Thank-you.  signature <a href="http://pa.yahoo.com/*http://us.rd.yahoo.com/evt=37474/*http://promo.yahoo.com/broadband/"> Yahoo! DSL</a> Something to write home about. Just $16.99/mo. or less </blockquote></body> </html>