<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=US-ASCII"> <META content="MSHTML 6.00.2900.2802" name=GENERATOR></HEAD> <BODY id=role_body style="FONT-SIZE: 10pt; COLOR: #000000; FONT-FAMILY: = Arial" bottomMargin=7 leftMargin=7 topMargin=7 rightMargin=7><FONT id=rol= e_document face=Arial color=#000000 size=2> <DIV> <DIV>    Andre</DIV> <DIV>  Happy new year</DIV> <DIV>   No were getting to it.</DIV> <DIV>  Dale</DIV> <BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: blue 2px solid"><= FONT style="BACKGROUND-COLOR: transparent" face=Arial color=#000000 size= =2><BR> <DIV><BR class=khtml-block-placeholder></DIV> <DIV>Hi,</DIV> <DIV><BR class=khtml-block-placeholder></DIV> <DIV>I recently visited a customer with a Yamaha C2, who has the very same= complaint.</DIV> <DIV>The thump is not normal, and I have not yet encountered this with any= Yamaha grand.</DIV> <DIV>I have examined it, and have come to the conclusion that the Yamaha damper felt is <STRONG>not too hard. It usually is of very good quality anyway.</STRONG></DIV> <DIV><STRONG>I</STRONG> <STRONG>think there is too much lead in the damper= levers.</STRONG></DIV> <DIV><STRONG>All the damper levers, combined with the amount of weight fro= m the lead, gives the heavy thump.</STRONG></DIV> <DIV><BR class=khtml-block-placeholder></DIV> <DIV>My two funny money cents</DIV></FONT></BLOCKQUOTE></DIV> <DIV></DIV> <DIV> </DIV></FONT></BODY></HTML>