<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=US-ASCII"> <TITLE>Message</TITLE> <META content="MSHTML 6.00.2800.1400" name=GENERATOR></HEAD> <BODY style="FONT-SIZE: 12pt; FONT-FAMILY: Arial; BACKGROUND-COLOR: #ffffff"> <DIV><SPAN class=046485415-09102005>If hammer replacement is not an option and you are not confident with the rinse solution, you might try careful one needle voicing right on the strike point. This is how Steinway get rid of the zings.</SPAN></DIV> <DIV><SPAN class=046485415-09102005></SPAN> </DIV> <DIV><SPAN class=046485415-09102005>Marcel Carey, RPT</SPAN></DIV> <DIV><SPAN class=046485415-09102005>Sherbrooke, QC</SPAN></DIV> <BLOCKQUOTE dir=ltr style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV></DIV></BLOCKQUOTE></BODY></HTML>